
IT Systems Administrator
Cloud9 Solutions Inc.Job Description
Job Overview
We are seeking a skilled and detail-oriented Systems Administrator to manage, maintain, and support our organization's IT infrastructure. This role is essential for ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. You will be responsible for installing, configuring, and troubleshooting server systems, networks, and related computing environments.
Duties
- Install, configure, and maintain servers, firewalls and managed switches
- Monitor system performance and ensure availability and reliability.
- Manage Active Directory, DNS, DHCP, file servers, and other core infrastructure services.
- Maintain security best practices, including patch management, antivirus updates, firewall updates, Server updates
- Work with software vendors to resolve issues
- Perform disaster recovery following company IRP processes
- Provide Tier 2 support for end-users and help desk personnel.
- Provide assistance to Tier 1 technicians
- Work with company specialist to restore missing or corrupt data
- Automate tasks and improve efficiency using scripting languages (e.g., PowerShell)
- Maintain system documentation at all times
- Follow change management processes.
- Evaluate and recommend system upgrades and new technologies.
- Administer to O365 including setting up Teams VOIP and SharePoint
- Collaborate with other IT staff and departments to support organizational goals and project needs.
Qualifications
Required:
- Bachelor’s degree in Computer Science, Information Technology, or related field — or equivalent experience.
- 5+ years of experience in system administration or a similar IT role.
- Strong knowledge of Windows Server Environments
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cloud platforms such as Azure or Google Cloud.
- Working knowledge of networking protocols, firewalls, and security principles.
- Excellent troubleshooting and problem-solving skills.
Preferred
- Industry certifications (e.g., CompTIA Server+, Microsoft Certified: Windows Server).
- CompTIA N+ and S+
- Familiarity with Huntress, Trend Micro, SentinelOne
Work Environment & Physical Demands:
- Standard office hours 8am to 5pm with occasional after-hours or weekend work during maintenance windows or emergencies.
- May require lifting equipment up to 40 lbs and working in server room environments.
Join us as we continue to innovate and improve our IT infrastructure. If you are passionate about technology and eager to contribute your expertise, we encourage you to apply.
Job Type: Full-time
Pay: $30.00-$35.00 per hour
Expected hours: 40 per week
Benefits
- Dental care
- Extended health care
- Paid time off
- Vision care
Application question(s):
- Are you a Canadian Citizen or Canadian Permanent resident?
- Do you have a valid BC Drivers license and a reliable vehicle? (Required)
Experience
- Technical support: 4 years (required)
Location:
- Prince George, BC V2L 3L6 (required)
Work Location: In person
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