Job Description
Join as an Application Support Analyst to provide essential business and technical support for various applications. Utilize your analytical skills to address user issues and implement effective solutions.
In this role, you will be integral in supporting application functionality through in-depth technical knowledge and stakeholder engagement. With your 2-5 years of experience in applications support, you will work closely with development teams to ensure efficient operation while understanding the dynamics of the business environment. Your familiarity with ECS clusters, Kafka, and monitoring tools will play a crucial role.
Key Responsibilities:
- Serve as a primary support contact for application users
- Collaborate with internal tech groups for troubleshooting
- Conduct disaster recovery tests and oversee releases
- Identify risks and security in application analyses
- Maintain comprehensive technical documentation
Requirements
- 2-5 years in applications support or related fields
- Hands-on experience with cloud management
- Knowledge of active monitoring tools preferred
- Understanding of business processes in financial markets
- Excellent written and verbal communication skills
Utilize your expertise to improve application standards and enhance user satisfaction across critical projects.
#J-18808-Ljbffr
Want AI-powered job matching?
Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.
Get Started Free