Product Manager Intern

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com http://Business.com and BroadbandNow.com http://BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

THE OPPORTUNITY...

We are looking for an excited, data-driven and collaborative Product Manager Intern to play a supportive role in building optimized experiences for our digital sales funnel and data products in insurance and home services. You will assist with launching solutions and maximizing revenue across conversion points for the Centerfield platform.

A meaningful part of this internship will focus on agentic AI - building and testing AI-driven workflows that can complete tasks an on-call agent would normally do (e.g., customer support, sales, lead qualification). You’ll help evaluate performance, identify opportunities, and iterate on solutions that improve real call and conversion outcomes.

This is a cross-functional role that requires creative and strategic thinking about products that tie together brands, consumer attributes, and buying signals to support sales call optimization and ultimately drive conversion and revenue. As a Product Manager Intern you can expect to learn how to synthesize and ideate on strategy, align goals between engineering, design, content, data science, and executive stakeholders, and execute on ideas. Excellent communication skills are a must, as we strive to ship mission-critical products.

HOW YOU’LL CONTRIBUTE...

• Support product strategy and vision for our platform verticals
• Define and develop detailed business requirements and user stories
• Assist with prioritization and trade-offs between different roadmap initiatives
• Track product KPIs, monitoring performance and scaling successful wins
• Partner with cross-functional teams to test and iterate on agentic AI experiences supporting on-call interactions (support, sales, qualification)
• Help define success metrics and evaluation approaches for AI-assisted/AI-driven call flows (quality, conversion, compliance, efficiency)
• Collaborate with our Medicare agency partners to support Sales Enablement tools and related workflow improvements
• Further develop PM skills with an experienced team of product managers and learn from a personal mentor
• Work collaboratively with other product team members, and cross-functionally to build consensus on products in planning, development and launch
• Complete a Product Management project for your department that impacts the business
• At the end of your internship, present your project and final product to department heads and our C-suite team

WHAT WE’RE LOOKING FOR...

• Strong analytical and communication skills; ability to use contextual data and metrics to test hypothesis, back up assumptions, recommendations, and drive action
• Eagerness to learn; someone who wants to jump in, learn new skills, and immediately apply them to real-world problems and products
• Interest in AI-enabled products (especially agentic AI, conversational AI, or automation) and curiosity about how to measure and improve them in production
• New graduates or rising seniors who expect to complete their degree in Spring 2027
• Interest in the digital marketing industry or call centers, and eagerness to learn more about Centerfield’s industry
• Local to our Playa Vista HQ and willing to come into the office 3 days/week
• Pursuing a degree in Computer Science or a relevant field with a strong writing background

INTERN LIFE AT CENTERFIELD…

• This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday.
• Outside patio overlooking Playa Vista + cabanas, firepits & working grills.
• Breakroom supplied with games, couches, workout equipment + weekly in-office exercise classes hosted by professional instructors (yoga, kickboxing & circuit training).
• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.).
• Unlimited free snacks and drinks around the office!
• Monthly happy hours, catered Thursday lunches.
• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA Best Places to Work).
• Monthly team outings (ball games, casino night, hikes, etc.).
• Career growth – we enjoy promoting from within!

#LI-Hybrid

#LI-AA1

AI & Interview Policy

At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks.

Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment.

The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise.

To learn more, visit us Here https://www.centerfield.com/about/.

Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.