IT Helpdesk Support

Full Timemid

Dallas, TXPosted 14 days ago

Role Overview

Cef is hiring a mid-level IT Helpdesk Support. This is a full-time role in Dallas. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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GoPrincipleBenefitsLookingCityElectricSupplyCES

Job description

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

Ready to be the go to technical problem solver for a nationwide team? As a Help Desk Support Technician, you'll be the first point of contact for internal City Electric Supply employees across the country, handling Tier I hardware and third-party software support requests.

You're accountable for gathering information from the customer, digging into the root cause, and resolving known issues right at the first level of contact. If you like variety in your day and enjoy being the person who figures things out, this is the position for you.

About Cef

Cef

On-site

2 other open roles at Cef on TryApplyNow.

View all 3 roles at Cef

Frequently Asked Questions

How do I apply for the IT Helpdesk Support position at Cef?

Use the Apply button above to submit your application directly to Cef. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the IT Helpdesk Support position at Cef located?

This position is based in Dallas. Cef has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a IT Helpdesk Support at Cef earn?

Cef has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the IT Helpdesk Support role at Cef posted?

This role was posted on July 9, 2026 (14 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.