Senior Customer Solution Architect

Full Timesenior

CANADAPosted 8 weeks ago

Role Overview

Caylent is hiring a Senior Customer Solution Architect. This is a full-time role in CANADA. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

AWSDevOpsHIPAAORCompensationBenefitsComplianceGDPR

Job description

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a Sr. Customer Solutions Architect to partner with our sales team. The right candidate is someone who has broad and deep AWS expertise and a proven ability to establish themselves as a trusted advisor to existing and potential customers. You're passionate about AWS and love working backwards with our customers to drive their business forward. Your mission will be to help determine and communicate solutions to our customers goals, and to collaborate with and enable AWS pursuit teams.

Your Assignment

Lead deep dive architecture & design sessions with customers and propose Well-Architected solutions.
Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes.
Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement.
Ability to win significantly complex pursuits and interact with strategic stakeholders.
Provide mentorship to CSA peers, and provide guidance on more complex/strategic pursuits.
Proactively contribute to the advancement of team best practices and processes.

Your Qualifications

7+ years of experience architecting, building, and operating solutions on AWS.
10+ years of experience with infrastructure, application, database, and/or networking architecture.
Ability to assess and align business and technical strategy with customer needs.
Excellent oral and written communication skills.
Superb presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences.
Expert understanding of cloud-native patterns and Well-Architected best practices.
Ability to travel up to 25% (conditions permitting).

Preferred Qualifications

Experience with highly-available, fault-tolerant architectures.
Experience with IT compliance frameworks and requirements (e.g. PCI, HIPAA, GDPR, security).
Previous experience in pre-sales or equivalent company-internal strategic roadmap influence.
AWS Solutions Architect Professional and AWS DevOps Professional, AWS Specialty Certifications.
Deep domain expertise in Application Development, Data, or DevOps.
Industry vertical expertise (e.g. FinTech, HealthCare, Oil & Gas).

Benefits

100% remote work
Equitable Life - Hybrid Plan
100% Premium Coverage for the employee and dependents
Competitive phantom equity
Long-Term Disability
4% Pension match (employer contribution)
Unlimited Vacations
Sick Leave
Paid Holidays
Parental Leave
Paid for exams and certifications
Peer bonus awards
State of the art laptop and tools
Equipment & Office Stipend
Individual professional development plan
Annual stipend for Learning and Development
Work with an amazing worldwide team and in an incredible corporate culture

The base salary range for this position is CAD $163,000 - $185,000. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it's not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!

NOTE: We’re unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact talent@caylent.com

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

About Caylent

Caylent

caylent.com

On-site

26 other open roles at Caylent on TryApplyNow.

View all 27 roles at Caylent Visit website

Frequently Asked Questions

How do I apply for the Senior Customer Solution Architect position at Caylent?

Use the Apply button above to submit your application directly to Caylent. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Senior Customer Solution Architect position at Caylent located?

This position is based in CANADA. Caylent has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Senior Customer Solution Architect at Caylent earn?

Caylent has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Customer Solution Architect role at Caylent posted?

This role was posted on May 22, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Customer Solution Architect role at Caylent require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Caylent lists their specific requirements in the description below, so review the must-have qualifications closely before applying.