MineStar Application Specialist

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Do you want work-life balance? Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done? Do you love problem solving and creating solutions for customers? If you answered yes to the above, we would love to hear from you!

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector. 

We are seeking motivated and versatile individuals to join our team in Sudbury Ontario, working with a key customer at their remote mine. This role’s roster will align to that of our customers and may adjust based on which project you are currently focused on. As part of our onboarding process, you will go through a robust training program where you will learn all aspects of system operation, troubleshooting and application of autonomy to a mining environment.  Once you complete this training program, you will be well-positioned to support our customers in optimizing system performance.

This role provides the opportunity to work along-side the world’s leading mining companies. Autonomy is a sophisticated investment, and the customers that use it are equally cutting-edge. This position gives management exposure to entry-level positions, as mining companies look to Caterpillar expertise to advise as best practices are implemented and new procedures are developed.

With a global company like Caterpillar, there are international opportunities available. MineStar® Command is utilized in three different continents and has support facilities all over the world. Training and operational experience is enriched by global site visits and international collaboration.

Once you complete your training program, your job duties may include (but are not limited to):

• Implementing MineStar® Command and maximise system performance.
• Become a trusted advisor for the customer through close collaboration internally and externally.
• Support and advise MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimising downtime.
• Provide technical support to MineStar® Command System on-board maintenance Supervisors and Technicians.
• Support hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.
• Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.
• Developing training and process material.
• * Training program is tailored to the individual, which may include classroom training, on the job training and mentoring.
• Most Application Specialists work 7x7 day shift and night shift roster.  DIDO from Sudbury with camp accommodations while on shift.

To be successful in this role, you will require the following attributes:  

• Ready for a new challenge
• Passionate about technology with some technical exposure
• Excellent interpersonal skills
• Strong analytical and problem-solving skills
• Ability to multi-task and thrive in a fast-paced environment
• Strong change management skills
• Attention to detail
• Mining experience
• Customer relationship management
• Data analytical
• Problem solver
• Exceptional time management
• Ability to work autonomously as well as part of a complex team
• Must be a self-starter with sound organization and prioritizing skills

The following will be highly regarded, but not essential:

• Degree in Mining Engineering, IT, mining or similar working background
• Knowledge of mining technology products and product applications, including Fleet Management systems.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Canada. which can be found through our employment website at www.caterpillar.com/careers.

 

 

Summary Pay Range:

83,130 - 103,920

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Additional Information:

- We are hiring to fill a new position.

 

- This position requires working onsite five days a week.

 

- Relocation is available for this position.

 

- Visa Sponsorship is not available for this position.

 

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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