London Office Coordinator

OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

And we’re a long way from done!

WHY JOIN US?

Shortlisted in the prestigious Culture 100 list of the top Growth companies to work for by Hyer; we also recently raised $52m in funding led by global venture capital firm an early backer of LinkedIn and Shopify, Bessemer Venture Partners, to accelerate our growth plans!

As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!

THE ROLE

Your job is to keep our office great and take operational ownership of our London HQ! You will be the face of the office and the go to person for all things office related.

Working closely with our Global Office Manager & EA, you will independently drive the daily operations of a fast paced, hybrid workspace. You will bridge the gap between front of house excellence and vendor management to ensure a seamless workplace experience whilst creating an inspiring and enjoyable space for employees and VIP visitors alike.

WHAT YOU’LL DO

• Manage and maintain the Carwow reception and front of house area, ensuring it looks fresh at all times and create the best office environment for Carwow employees and visitors
• Guest and new joiner management, ensure workspace readiness for all London based new starters
• Main point of contact for the on site building management team including front of house, security and loading bay. Manage incoming and outgoing post, courier services, and deliveries
• Manage safety and security of the office, organising staff and visitor access
• Oversee and implement health and safety protocols across the London office, conducting regular floor walks to proactively log maintenance issues and mitigate hazards
• Oversee calendar bookings and optimise meeting room use, ensuring rooms are presentable and tech setups are ready and functional for internal and hybrid meetings
• Act as the primary onsite contact for office vendors - including cleaning, catering partners, office supplies, and waste management in order to maintain high workplace standards
• Manage day to day office facilities, arranging repairs and managing contractor access permits
• Autonomously track, budget, and order office provisions, stationery, and kitchen supplies to keep the HQ fully stocked for peak days
• Provide ad-hoc administrative support and handle other ad-hoc duties when needed to assist the Global Office Manager on larger workplace initiatives and day to day tasks for our other offices across the UK, Porto, Madrid and Munich

WHAT YOU’LL NEED

• Previous experience in an Office Coordinator/Assistant, Workplace Assistant, or high end Front of House role within a fast-paced tech, media, or creative corporate environment
• Exceptional multitasking skills with the ability to balance daily desk responsibilities with physical floor management
• A master problem solver who enjoys taking the initiative to fix issues before they disrupt the team
• Excellent communication skills to build strong relationships with local employees, cross border colleagues, and external contractors
• Required to work 4 days a week, 8:30am - 5:00pm from our London Office, with flexibility around evening team events

INTERVIEW PROCESS

• Step one: Interview with People Team
• Step two: Interview with our Global Office Manager & Executive Assistant

WHAT’S IN IT FOR YOU

• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus Bank Holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving is hard enough without work!
• For your third year anniversary, get 30 days of annual leave per year
• For your tenth year anniversary, get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• Generous learning and development budget to help you master your craft
• Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.