Junior Commercial Operations Manager

OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

And we’re a long way from done!

MARKETPLACE & OPERATIONS @ CARWOW

The Marketplace & Operations team in Spain is the engine that ensures the market hits its growth targets year after year. We ensure the strategy is aligned with Carwow’s global mission, translate it into actionable plans, and support the rest of the teams so that every effort counts.

We work at the intersection of data, business, and operations: one day we're modelling the impact of a growth lever, and the next we're building the tool that saves another team hours of work. We're a team with a lot of autonomy and direct visibility with country leadership, where good ideas get implemented fast and you can see their impact on the business. If you like understanding the why behind the numbers and turning it into decisions, this is the place for you.

YOUR MISSION

You'll be the person who turns data into decisions and decisions into results. Your mission is to make sure the commercial team spends its time on what truly moves the needle: you'll analyse performance, design the logic behind the strategy, and build the tools and processes that make the whole department run faster and better.

Success in this role looks like this: the commercial team makes decisions based on your analysis, operational processes run without friction, and the department's efficiency improves measurably thanks to the solutions (and the AI) you help implement.

KEY RESPONSIBILITIES

• Design the strategic logic behind the commercial department, ensuring the team's time is invested as efficiently as possible to hit annual growth targets.
• Analyse the key data and performance KPIs of the commercial team, identifying trends, risks, and opportunities for improvement.
• Build and maintain databases, dashboards, and reports that give visibility on performance to the different teams and to leadership.
• Support other departments with data solutions and tools that boost their productivity.
• Own the day-to-day operational processes (BAU) of the commercial department, such as invoicing and the tracking of recurring operational tasks.
• Drive the adoption of AI within the Operations team, both by delivering concrete solutions and by championing its use day to day.
• Identify and automate manual processes, designing solutions that improve efficiency and free up the team's time for higher-value work.

KEY REQUIREMENTS

• Degree or equivalent in related field
• 1-2 years of professional experience in similar roles (commercial operations, consulting, business operations, business analysis, or similar).
• Demonstrable experience in data analysis.
• Demonstrable experience solving problems through data visualisation for clients or other teams.
• Experience with SQL and database management.
• Proficiency in Excel/Google Sheets and building presentations.
• Excellent communication skills, especially when working with other departments and in client-facing situations.

BONUS POINTS

• Master’s degree or MBA is preferred but not required
• Experience using Salesforce for commercial departments.
• Experience automating processes and designing solutions that improve a team's productivity.
• A genuine interest in AI and experience applying it to business use cases.

WHY THIS MIGHT NOT BE FOR YOU

• You're looking for a highly specialised, niche role: here you'll wear many hats (data, operations, finance, tooling) and will sometimes switch focus several times a day.
• You prefer well-defined, stable processes: this team is still being built, so we value people who enjoy creating from scratch and working with some ambiguity.
• You're not motivated by the day-to-day operational side: beyond the analysis, a big part of the role is making sure BAU runs without friction.

INTERVIEW PROCESS

• Introductory call with our Talent team.
• Step 1 — You'll receive a task by email.
• Step 2 — First interview with the Marketplace & Ops lead.
• Step 3 — Final interview with the Country Manager & Head of Commercial.

WHAT'S IN IT FOR YOU

• Hybrid working that works around you
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• On your third year anniversary, you get 30 days of annual leave per year
• On your tenth year anniversary, you get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

#LI-RV1