Application Support Analyst

by CFAO Services Ltd in

Accounting, Finance, Insurance, Audit & Banking

642 (views)

North Full Time

Job insights

• Date posted

13/03/2026

• Closing date

12/04/2026

• Hiring location

North

• Experience Level

Middle

• Experience

1 - 3 Years

Remote work option

Yes

• Expatriate Eligibility

Yes

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Key responsibilities

Key Responsibilities

• Respond to user incidents and requests while ensuring compliance with SLAs and user satisfaction.
• Contribute to the ticket reduction strategy (continuous improvement).
• Train users according to their needs (new features, new users, new companies integrated into the group, etc.).
• Perform configuration actions based on the needs of subsidiaries or project teams (new companies, new accounts, changes to closing periods, etc.).
• For certain applications, participate in the review of financial data submitted by subsidiaries and provide associated reporting.

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Hard skills

Account management Accounting principles Financial reconciliation Report generation Ticketing systems

Good to know

Goals & Performance Metrics

Probation Period: 3 months with performance evaluation.

N+1 Management Style:

Participative – we value collaboration and initiative.

Career Progression Opportunities

Opportunities for job enlargement within the company.

Benefits & Culture

Medical cover (main member + dependents) fully sponsored

Private pension scheme

Transport allowance

Annual performance bonus

Candidate Selection Criteria

Bachelor’s degree (BAC+3) in Finance or ACCA Level 2.

Minimum of 2 years of operational experience in Finance/General Accounting.

Good knowledge of financial and accounting ERP systems.

Ability to independently analyze and resolve incidents.

Work Condition

• Fully sponsored attractive medical cover (main member + dependents).
• Private pension scheme.
• Transport allowance.
• Annual performance bonus.
• WFH
• Flexitime

Message from your future manager N+1:

"If you're organized, meticulous, and customer-oriented, this role is perfect for you. Don't wait -send us your CV today!"

Ready to join us? Apply now!