Engineering Team Lead - ICS

🏢This is a Hybrid role, working from our London (Moorgate) Offices 2 days per week.

The Team 

The team handles all the critical, complex calculations for our Credit product: working out a customer's balance in real time, creating payment plans for those who are struggling, and managing the collections process. This requires high availability, data accuracy and performance at scale.

What You’ll Be Doing
As an Engineering Team Lead you build and lead a high-performing, healthy engineering team. You own the delivery of your team's quarterly objectives, the growth of your direct reports, and the day-to-day culture that lets great work happen.

You stay hands-on, but your impact comes through your people and what the team delivers. You build a team that stays successful without you needing to step in.

• Provide mentorship, constructive feedback, and foster a culture of collaboration and continuous improvement
• Address underperformance decisively and advocate for your reports in calibration and promotion
• Motivate the team, remove blockers, and track performance to ensure accountability
• Work closely with Product, QA, and Technical Leaders to align on strategy and execution
• Ensure clear, open communication in remote, hybrid, and in-person settings
• Identify and mitigate risks, addressing challenges proactively
• Own the holistic health of your team across people, process, and quality
• Stay hands-on in software development, guiding engineers at a technical level
• Advocate for the customer, balancing customer, team, and business needs in your decisions

We’re Looking For 🔎

• A track record of leading and delivering complex projects
• Experience leading or mentoring engineers, and the appetite to own the full management remit, from hiring and development through to the harder people conversations 
• Extensive commercial experience with C#/.Net
• Strong technical background in modern software development practices and cloud-based scalable architecture
• A customer-focused, commercially aware and data-informed approach to your decision making
• Ability to manage cross-team dependencies, collaborating effectively with Product, QA, and other stakeholders

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Interview Process 🤝

• First stage: 30 minute intro call with Talent Partner
• Second stage: 60 minute "Tech Chat" & Values Interview with the Engineering Manager & People Partner
• Third stage: 60 minute Code Pairing with our Engineering Team
• Final stage: 60 minute Case Study with Product & Engineering + 30-60 minute Good to Great Interview with our CTO (onsite)