Client Relations/Administrative Assistant

We are seeking a reliable and confident Administrative Assistant to support our growing operations. This is a remote, full time position.

This is a communication-focused role suited to someone who is organized, professional, and comfortable interacting with clients by phone and email in a fast-paced environment.

Key Responsibilities

• Manage email and phone communication with existing clients
• Book and schedule services
• Conduct outbound calls to existing clients to secure bookings
• Provide client-facing communication, follow-up, and service coordination
• Prepare and send quotes and contracts
• Track additional services and service requests
• Upsell and offer additional services when appropriate
• Conduct collections calls as required
• Provide general administrative and scheduling support
• Communicate effectively with staff members and clients
• Handle vendor management, including ordering equipment and maintaining vendor relationships
• Organize documents and maintain electronic filing systems
• Perform other related duties as required

Skills & Qualifications

• Strong written and verbal communication skills
• Administrative experience preferred; entry-level candidates considered with strong communication skills
• Previous sales experience is an asset
• Comfortable with outbound client calls
• Proficient in calendar management and scheduling tools
• Experience with Google Workspace and Microsoft Office
• Knowledge of office administration best practices
• Strong organizational skills with attention to detail
• Ability to remain calm, focused, and responsive under pressure
• Self-motivated and able to take direction well

Work Expectations

While this is a remote role, the full-time position requires consistent availability and active engagement during scheduled working hours. The successful candidate must be able to prioritize this role and remain responsive throughout their shift.

Although this position is fully remote, familiarity with Edmonton, AB is considered an asset due to client locations.

Job Type: Part-time

Pay: From $25.00 per hour

Benefits

• Dental care
• Extended health care
• Paid time off
• Work from home

Experience

• Administrative experience: 1 year (preferred)

Work Location: Remote