Mid-Market Customer Success Manager

Full Time

New York, NYPosted 12 days ago

Role Overview

Canary Technologies is hiring a Mid-Market Customer Success Manager. This is a full-time role in New York. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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CSMUsCanaryTechnologiesAIMajorWyndhamMarriott

Job description

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US.

As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas.

About Canary Technologies

Canary Technologies

canary.com

On-site

24 other open roles at Canary Technologies on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Mid-Market Customer Success Manager position at Canary Technologies?

Use the Apply button above to submit your application directly to Canary Technologies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Mid-Market Customer Success Manager position at Canary Technologies located?

This position is based in New York. Canary Technologies has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Mid-Market Customer Success Manager at Canary Technologies earn?

Canary Technologies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Mid-Market Customer Success Manager role at Canary Technologies posted?

This role was posted on July 9, 2026 (12 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.