Auto Business Support Manager

What you'll do: Maintain an ethical and collaborative relationship between the Dealers and Corporation Champion the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the overall customer experience. Facilitate the automotive OE (Operational Excellence Program) in Stores, providing coaching and training of best practices. Partner directly with our Associate Dealers to help balance the Dealers automotive business plan with the retail plan and Corporate priorities General understanding of the market, demographics and competitive landscape Ensure aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings. Establish and maintain relationships with educational institutions to develop and promote co-op training programs, supporting technician development, EV service requirements and advancing the trade within Canadian Tire Proactively seek opportunities for personal and professional development, enhancing both technical knowledge and leadership capabilities Provide responsive assistance to Dealers for operational requests by leveraging virtual online booking tools and resources while balancing current in-store support priorities What you bring: Minimum of 10 years experience in Canadian Tire automotive service or equivalent Required to travel extensively within and, at times, outside of assigned region Demonstrated ability to influence outcomes without authority Ability to interpret data, gain insights and provide recommendations Understanding of the financial levers of the automotive service Ability to manage and adhere to a travel expense policy and budget General understanding of current and emerging technology and equipment Strong written and verbal communication skills Valid drivers license and access to a vehicle required Understanding of the electric vehicle (EV) market, including protocols and standards Stay current with knowledge of Automotive software programs We’re always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives, Continuing Education Programs Other perks to support your well-being Career growth opportunities and product discounts Broadband Salary Range: $79,000 – $131,000. Our typical hiring range is between $80,000 and $95,000 Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. About Us Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs. We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can. We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.