Court Diversion Case Manager - Bilingual

Competition Number 2026-35

Union/Non-Union: OPSEU/SEFPO

Position: Court Diversion Case Manager

Status: One (1) Permanent Full Time

Program: Justice Program

Initially assigned to: 176 Main Street West

Purpose:

Under the supervision of the Program Manager, the Court Diversion Case Manager provides court and community-based services within a case management model. The Court Diversion Case Manager provides referral resources to adults involved in the criminal justice court system. The Court Diversion Case Manager will function as a short-term “bridge” between the justice system and the mental health system to reduce barriers as well as reduce recidivism.

In collaboration with the client, the Court Diversion Case Manager will connect with mental health service providers, members of the justice system, and any other appropriate community-based services to identify, inform and facilitate the development of an individualized mental health diversion plan that will address the mental health needs of a person at key intervention points in the judicial process. The Court Diversion Case Manager will expedite referrals to the mental health system to minimize involvement in the criminal justice system. When appropriate, the Court Diversion Case Manager may provide court support for people with serious mental health concerns who may not qualify for mental health diversion but to assist with sentence mitigation.

Education and training:

· Proof of successful completion of a post-secondary education in Social Services, Criminal Justice, Mental Health and Addictions or related field

Requirements

· A negative Police Vulnerable Sector Check

· A valid class G driver’s license and proof of insurance

· Daily access to a reliable vehicle

· Current First Aid and CPR certificate required

· Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain

· Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain

· Able to lift at a minimum 20 lbs. from squatting to standing position

· Bilingualism (English/French) is required

Experience

· Minimum 3 to 5 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services

· Experience working in a community setting and working knowledge of the criminal justice system and community resources

Knowledge/Skills/Abilities:

· Basic working knowledge of computer software

· Ability to work cooperatively and independently with minimal supervision and as part of a team

· Effective problem solving and decision-making skills

· Proficiency in managing challenging behaviours

· Excellent interpersonal/verbal/written communication skills

· Ability to maintain confidentiality as per PHIPA (Personal Health Information Protection Act)

· Working knowledge of the Justice System, Mental Health Act, Residential Tenancy Act and the Health Care Consent Act

· Knowledge/experience using the principles and practices of psychosocial rehabilitation

Personal Suitability:

· Commitment to continuous learning

· Demonstrated positive work record and good attendance

· Demonstrated commitment to client and family-centered care

· Willing to work flexible hours; days, evenings, weekends, and holidays

Selection Process: Candidates will be selected for the position based on their skill, ability, experience, and qualifications as identified in their resume

Shift: Days, evenings, weekends, and holidays

French Language Services Required: Bilingualism in English and French is required for this FLS-designated position. Priority will be given to candidates who meet the bilingual requirement. However, unilingual candidates are still encouraged to apply and may be considered if the French language requirement can be otherwise fulfilled or if no suitable bilingual applicants are identified. A formal French proficiency test will be conducted

Salary: $26.73– $31.44/hour

$48,648…………………..$57,220* (*based on full-time hours)

Send resume and cover letter via email only by Wednesday, July 15, 2026 at 3:00 p.m.

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Must be legally eligible to work in Canada. A Police Vulnerable Sector Check within three (3) months is required.

This position is an existing vacancy. Applications (resume and cover letter) will be accepted via email

Please note the job Competition Number (see above) in the subject line of the email:

careers@nbd.cmha.ca

CMHA-NBD welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

CMHA-NBD promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

Pay: $26.73-$31.44 per hour

Benefits

• Company pension
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Education

• DCS / DEC (preferred)

Work Location: In person