Technical Program Manager, Data, Analytics & Ai (12 Month Term)
Canadian Medical Protective AssociationJob Description
**TECHNICAL**PROGAM** MANAGER**,**DATA,** ANALYTICS &**AI**
- *(12**M**onth**T**erm**, Full Time**. Hybrid - Primary Remote, Ottawa, ON**)**
- *CONTRIBUTING TO THE CMPA**
- *POSITION OVERVIEW**
Reporting to Manager, IT Planning & Governance, the Technical Program Manager, Data, Analytics & AI is responsible for overseeing and providing technical insights related to data, analytics, and AI at the CMPA ensuring they align with the CMPA’s strategic objectives of reducing medico-legal risk and advancing safe medical care in an ethical and privacy-optimized manner.
- *POSITION ACTIVITIES**
- *Technical**Project**/Program**Management**
- Learn and understand client business needs objectives, technical requirements and align multiple project goals and plans to these achieve these objectives.
- Support the development of the business cases, business objectives, technical requirements gathering and budget development at project initiation and review and refine them throughout the project’s life cycle.
- Using their understanding of the client business needs, provides recommendations on the appropriate AI tools, and whether to acquire or develop the technology in house.
- Evaluates the risks, benefits, and opportunities of AI systems.
- Define project scope, goals, and deliverables that support business objectives in collaboration with the RAP senior leadership team and other CMPA internal stakeholders; effectively refine and manage the scope of the project as appropriate.
- Define metrics with stakeholders to measure project performance, and provides technical support to the client to define appropriate metrics to evaluate AI model performance, throughout the AI lifecycle
- Produce and maintain appropriate project/program communications documents; regularly communicate project status to all stakeholders.
- *Data and AI Strategy** Support**
- Support CMPA strategic initiatives including the Data Strategy and AI Strategy.
- Provide reporting support for CMPA annual operational and strategic planning documentation and inputs into the CMPA Performance Management Framework (PMF) for data and AI related activities.
- *Support the**organization’s**data leaders,**analysts and practitioners**
- Work with senior leadership to as part of the Data and Analytics Oversight committee to support an understanding of the role data and analytics can play to contribute to the organization’s priorities, to the issues facing Canadian physicians and healthcare.
- Liaise with departmental leads to identify issues and topics.
- Establish and maintain positive working relationships with clients, project team members, and other departments involved in the project; promote project stakeholder satisfaction by addressing issues in a timely manner.
- Pro-actively identifies opportunities that deliver benefit to the organization - either through new projects or quality improvement initiatives where existing processes can incrementally be improved. Provides recommendations to management for input on strategic decisions.
- Maintains up-to-date knowledge of relevant trends, emerging topics, and best practices in data, analytics and AI. Identifies trends that may support or impede the success of the department/organization.
- Facilitating discussions that build consensus and in turn contribute to guiding the various teams towards innovative solutions.
- *EDUCATION AND EXPERIENCE**
- Minimum 4-year bachelor’s degree or a master’s degree in a relevant field of study (e.g. Engineering, Business Administration, etc.).
- Designation or certification in Project Management and/or Process Improvement (e.g. PMP, Six Sigma, etc.) an asset.
- Minimum 7 years of experience leading and managing technical projects in business intelligence, analytics and/or AI.
- Experience in a data and analytics department / organization, or healthcare organization an asset.
- Experience managing multiple, concurrent projects involving cross-functional groups including planning, coordination, risk mitigation, and successful project delivery.
- Experience working with senior decision makers, staff and a variety of stakeholders.
- Strong change management and facilitation skills developed on a significant project or within a large organization.
- Bilingualism (English / French) an asset.
- *SKILLS AND ABILITIES**
- Program/project management: Develop project plans; coordinates projects; communicate changes and progress; completes projects on time and budget; manages project team activities; firm knowledge of project management and agile methodologies and tools.
- Data analytics and AI technical requirements support: Strong understanding of current data analytics and AI tools and technologies to provide guidance and support for data analytics and AI requirements for project delivery.
- Teamwork: balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Includes staff
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