Business Coordinator, Client Authentication

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing We are seeking a Client Authentication Business Coordinator to provide essential administrative, governance and business management support to CIBC’s Client Authentication team. The Client Authentication Business Coordinator involves assisting with the development and management of governance materials, coordinating events, meetings, and maintaining critical business operating processes and procedures. The ideal candidate will excel in organizing day-to-day activities to ensure smooth operations, including client attestations, access requests, records management and reporting materials for management and executives. Strong planning, coordination, prioritization, and communication skills are essential for this role. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. How you'll succeed Operational Management - Manage day-to-day operational tasks including client attestations, access requests, SharePoint administration, invoice review and other administrative duties. Handle administrative tasks such as document preparation, filing, and correspondence on behalf of the team. Governance and Reporting – Support the preparation of reporting materials for management and executives, ensuring accuracy and timeliness. Assist in the development and maintenance of governance materials, ensuring they are up-to-date and accessible and timelines are met. Communication and Collaboration – Maintain effective communication channels within the team and with external stakeholders. Assist in planning and executing internal and external events related to client authentication and business management. Coordinate and schedule meetings, events, and appointments for the business management and authentication team. Project Tracking - Monitor and track project timelines, deliverables, and milestones to ensure deadlines are tracked and met. Take initiative when you notice opportunities to continuously improve and take the initiative to propose solutions. Who you are You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. You are fluent in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools/software. You’re a strong communicator. You can demonstrate excellent verbal and written communication skills. You can demonstrate experience in coordinating events and meetings, including logistics and attendee management. You have the ability to prioritize tasks and work efficiently in a fast-paced environment. It’s an asset if you have knowledge of governance principles and practices. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-141 Bay, 17th Floor Employment Type Regular Weekly Hours 37.5 Skills Prioritization, Process Improvements, Progress Monitoring, Project Coordination, Project Planning, Project Schedule, Project Scope Development, Workforce Planning At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.