Operations & Membership Administrator

About CBPP

The Canadian Board of Professional Psychology (CBPP), formerly the Canadian Academy of Psychologists in Disability Assessors (CAPDA), is a national credentialing body committed to advancing professional standards, education, and recognition in its field. We are looking for an organized, resourceful administrator to serve as the operational hub of the organization — the person who keeps our governance, membership, educational events, communications, and finances running smoothly. You would be stepping into a well-established role as our long-serving office manager retires, with a structured handover to set you up for success.

About the Role

This is a part-time, fully remote contract position. You will report jointly to the CBPP’s Board of Directors. As CBPP’s central coordinator, you will be the steady point of continuity across board support, member services, continuing-education events, communications, and day-to-day bookkeeping. The role rewards someone who works independently, manages a broad and varied workload with care, and takes genuine pride in well-run operations.

Key Responsibilities

• Governance and board support: coordinate meeting schedules, draft and circulate agendas and minutes, manage calendar invitations and Zoom logistics, maintain board contact records, and support strategic-planning and member-survey activities.
• Annual General Meeting: assist with the nominations and elections process, prepare AGM documentation and reports, and manage attendance, voting, and minutes on the day.
• Educational events: plan and deliver virtual and in-person continuing-education events alongside the Education Committee — coordinating presenters, registration, promotion, accreditation, Zoom or webinar delivery, on-site logistics, evaluations, certificates, and recordings.
• Communications: manage the contact database and email-marketing platforms (such as Constant Contact or Mailchimp), build templates, and create, schedule, and track newsletters and announcements.
• Membership management: process applications and renewals, respond to member inquiries, welcome new members, flag lapsed members for follow-up, and maintain accurate membership records and statistics.
• Website: keep website content current and renew domains as required.
• Financial administration: maintain the books in QuickBooks, record deposits, reconcile monthly to bank statements, prepare monthly financial statements, process invoice payments, file HST returns, and prepare year-end audit documentation with the auditor.

What You Bring

Required

• Proven experience in office, association, or not-for-profit administration
• Bookkeeping experience and confidence with QuickBooks, monthly reconciliations, and HST filings
• Strong written and verbal communication, with a high standard of accuracy
• Comfort with everyday technology: Google Workspace, Zoom (meetings and webinars), email-marketing tools, and basic website updates
• Excellent organization and the self-discipline to work independently in a remote setting
• Discretion and professionalism in handling confidential board and member information

Preferred

• Experience supporting a board of directors or formal governance process
• Event-planning experience, both virtual and in person
• Familiarity with membership or CRM systems and continuing-education accreditation
• Background in a regulated profession, health care, or a credentialing environment

Why Join Us

CBPP offers meaningful, varied work at the centre of a national professional body. You will have the flexibility of fully remote work, real autonomy over how the work gets done, and direct collaboration with leadership and an engaged board. It is a rare opportunity to shape the operations of a growing organization where your contribution is visible and genuinely valued.

How to Apply

Interested candidates are invited to submit the following as a single PDF:

• A cover letter outlining your interest in the position and relevant qualifications
• A current curriculum vitae (CV) or résumé
• A list of three professional references (N.B., references will only be contacted with the candidate's permission)

Applications should be addressed to The Board of Directors.

Compensation will be hourly and commensurate with experience. The anticipated workload is approximately 20–40 hours per month, with some flexibility depending on organizational needs and the annual meeting/education schedule.

The target start date for this position is mid-July 2026.

Applications will be reviewed as they are received and will continue until the position is filled.

We thank all applicants for their interest; only those selected for an interview will be contacted.