IT Support Technician (Full Time)

Explore a dynamic role with Canadian Blood Services as a Temporary Full-Time Support Analyst in Ottawa. Dive into technology solutions that empower key healthcare initiatives and ensure effective blood collection operations. This is an engaging opportunity for a student or recent graduate in computer science or information technology.

In this hands-on role, you'll configure IT devices, support collections, troubleshoot issues, and aid in project documentation. Collaborating with diverse stakeholders, you will actively contribute to technology delivery initiatives. Key Responsibilities:

• Configure and deploy IT devices for operational needs
• Author and update project documentation accurately
• Provide user support through various channels
• Assist in on-site equipment installations and launches
• Investigate and resolve technical issues efficiently Requirements:
• Currently enrolled in or graduated from a relevant program
• Familiarity with Microsoft Windows and Office 365
• Experience with various hardware platforms
• Knowledge of networking concepts, including TCP/IP
• Excellent problem-solving and customer service skills Leverage your technical skills at Canadian Blood Services and enhance crucial healthcare technology.