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Quality Assurance Analyst - Manual Testing

CAI
Full Timemid
Washington, District of Columbia, USPosted April 5, 2026

Job Description

Req number: R7419

Employment type: Full time

Who we are

CAI is a leading global services firm with a robust team of over 9,000 associates and annual revenue exceeding $1.3 billion. With more than 40 years of commitment to excellence, we specialize in bridging talent and technology to empower clients, colleagues, and communities. As a privately held entity, we prioritize integrity and innovation, ensuring tailor-made solutions that yield lasting results for both public and commercial sectors. We are also proud advocates for neurodiversity in the workplace.

Job Summary

We are on the lookout for a dynamic Manual QA Analyst eager to elevate our quality assurance processes! If you possess expertise in crafting test plans and conducting varied testing methods, we encourage you to apply and join our team.

Job Description

As a Manual Quality Assurance Analyst, you will play a vital role in our quality assurance team, working remotely in a full-time capacity.

What You'll Do

  • Engage with agile methodologies and actively participate in all agile ceremonies.
  • Review user stories and acceptance criteria effectively.
  • Develop comprehensive test plans—both technical and functional—using Service Now.
  • Execute test plans to ensure validation of functionality and accuracy of data, maintaining thorough testing documentation in Service Now.
  • Conduct regression testing to confirm system integrity.
  • Log and prioritize defects with detailed descriptions for the development team to address in Service Now, followed by re-testing and validating resolved defects.
  • Support UAT by coordinating with business testers to oversee their progress and manage identified defects.

Reasonable accommodation statement

If you require reasonable accommodation to complete this application, participate in the interview process, or fulfill any other pre-employment requirements, please reach out to us for assistance.

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