Order Entry Representative

Full Timejunior

Kennewick, WAPosted Yesterday

Role Overview

Cadwell is hiring a Order Entry Representative. This is a full-time role in Kennewick. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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ORSummaryOrderEntryRepresentativeSalesCadwellExpected

Job description

Position Summary:

The Order Entry Representative partners with field Sales to enable purchases of Cadwell products. Expected to demonstrate a commitment to customer satisfaction. This role is based at company headquarters in Kennewick, WA.

Key Responsibilities:

Professionally handle incoming requests, inquiries and orders from customers, and from the field
Process orders and changes in accordance with procedures
Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly
Demonstrate professionalism and a positive, solutions-oriented approach when interacting with customers and co-workers
Stay current on Cadwell products and software, and proficient on use of internal systems
Provide backup assistance to receptionist as needed
Perform other duties as requested, directed, or assigned

Education / Experience:

Associate degree in related field, or 2 years of related education/experience required; Bachelor’s degree preferred
2+ years of experience in customer service, sales or other relevant experience required

Job Knowledge / Requirements:

Pleasant, positive, patient, and helpful customer service skills
Communicate clearly and professionally through listening, speaking, and writing skills
Strong business math skills; read and interpret data and reports
Computer skills: MS Office and Google applications, query tools, and database systems and applications
Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed
Must develop knowledge of Cadwell product lines and how they are used by clinicians, and know what questions to ask in order to be effective in assisting customers
Critical success criteria include attention to detail, organized approach to work, effective time management and follow-through

Physical Requirements / Working Conditions:

General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.
Extensive use of computer and telephone
Work assigned shifts to cover department hours of 6:30am - 5:00pm; overtime may be required to meet business needs

Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.

Salary Range

$20—$24 USD

About Cadwell

Cadwell

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Frequently Asked Questions

How do I apply for the Order Entry Representative position at Cadwell?

Use the Apply button above to submit your application directly to Cadwell. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Order Entry Representative position at Cadwell located?

This position is based in Kennewick. Cadwell has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Order Entry Representative at Cadwell earn?

Cadwell has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Order Entry Representative role at Cadwell posted?

This role was posted on July 22, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Order Entry Representative role at Cadwell entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Cadwell has listed.