Customer Service Engineer II

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LIVONIA 01Posted Today

Role Overview

Cadence Design Systems is hiring a mid-level Customer Service Engineer II. This is a full-time role in LIVONIA 01. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Customer Service Engineer II

Location: Livonia

System Dynamics – primary product focus Adams

Passionate about technical support and advanced technologies? This role offers massive career growth and endless learning opportunities.

Why You’ll Love Working Here

Be part of a global leader in intelligent system design simulation.
Collaborate with a forward-thinking team dedicated to innovation and excellence.
Learn from a long-tenured team with deep product and customer experience.
Enjoy career growth opportunities and exposure to cutting-edge technologies.

About the Role

As part of the Global Technical Support Team you’ll provide advanced technical support for Cadence’s Adams software product line, ensuring customer success and satisfaction. You’ll also contribute to other activities such as delivering training, knowledge creation and SimAcademy webinars.

This role is perfect for someone who loves working with mechanical systems, exploring automotive and controls domain, solving complex problems and communicating technical concepts clearly.

What You’ll Do

Provide technical support for Adams products, from basic inquiries to complex application issues.
Deliver product training and live demos for customers.
Create knowledge content (how-to articles, videos, presentations).
Engage with the user community and forums.
Collaborate with sales, services, and R&D teams to share feedback and improve products.
Meet or exceed KPIs for responsiveness and quality in customer support.

What We’re Looking For

Master’s degree in Mechanical Engineering or related field.
Recent graduates are welcome! (Industry experience is a plus but not required.)
Strong communication skills and ability to simplify complex concepts.
Self-organized, deadline-driven, and a team player.
Good understanding of mechanical systems and basic automotive concepts.
A passion for customer support.
Eligible to work in the U.S.

Preferred Skills

Experience with Adams simulation software or other MBD tool.
Familiarity with FEA tools (MSC Nastran, ANSYS).
Proficiency with CAD systems (CATIA, Creo, SolidWorks).
Experience with MATLAB, Python and/or C++

Core Skills

Ready to grow your career and work with cutting-edge technologies? Apply today!

We’re doing work that matters. Help us solve what others can’t.

About Cadence Design Systems

Cadence Design Systems

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Frequently Asked Questions

How do I apply for the Customer Service Engineer II position at Cadence Design Systems?

Use the Apply button above to submit your application directly to Cadence Design Systems. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Service Engineer II position at Cadence Design Systems located?

This position is based in LIVONIA 01. Cadence Design Systems has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Service Engineer II at Cadence Design Systems earn?

Cadence Design Systems has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Service Engineer II role at Cadence Design Systems posted?

This role was posted on July 22, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.