Position Overview

The Manager, Linux Platform is responsible for leading and managing the enterprise Linux platforms in corporate and distribution center environments. This hands-on leadership role combines deep technical knowledge, exceptional problem-solving skills, and the ability to balance strategic planning with tactical execution. This leader will manage a team of System Engineers and Administrators, set operational and project priorities, and serve as the final escalation point for complex issues impacting enterprise operations. A successful candidate will thrive in a high-volume, fast-paced off-price retail environment, ensuring that our platforms remain secure, performant, and available to meet business demands.

A Day in the Life

Leadership & Team Management

• Lead, coach, and develop a team of 5-9 System Engineers and Administrators (FTEs & consultants), ensuring clear goals, performance metrics, and accountability.
• Foster a culture of technical excellence, collaboration, and continuous improvement.
• Manage workload distribution, on-call schedules, and succession planning for critical skills.
• Negotiate and oversee vendor performance, ensuring adherence to SLAs and continuous service improvement.
• Collaborate with Procurement and Finance to manage budgets, renewals, licenses, commercial engagements and cloud spend.
   

System Engineering and Administration

• Oversee deployment, configuration, patching, upgrades, and tuning of RHEL & SUSE virtual servers.
• Drive automation using Ansible, Terraform, Bash, and CI/CD tooling.
• Spearhead cloud-native container, serverless and PaaS modernization initiatives.
• Support, optimize, and troubleshoot systems and related applications.
• Act as the primary escalation point for production incidents, including root cause analysis (RCA) and permanent remediation.
• Manage systems lifecycle and capacity planning, ensuring systems remain within vendor support and security guidelines.
• Manage enterprise NAS, SAN and backup platforms.
   

Security, Compliance & Governance

• Ensure all systems meet SOX, PCI-DSS and internal security policy requirements.
• Manage auditing, encryption, and access controls.
• Maintain up-to-date documentation of managed environments, configurations, and support procedures.
   

Operational Excellence

• Ensure high availability and disaster recovery capabilities are tested and documented.
• Manage observability and proactively address performance and availability.
• Maintain a 24/7 support model for critical systems with defined SLAs for response and resolution.

You'll Come With

Education and Qualifications:  

• Bachelor’s degree in Computer Science, Information Systems, related field, or equivalent experience.
• 7+ years of hands-on Linux, DevOps or Platform Engineering experience, including SUSE or RHEL Servers in enterprise production environments.
• 3+ years of experience managing a team of systems, DevOps or platform engineers.
• Strong experience operating in public cloud environments like Azure, GCP or AWS.
• Strong understanding of vSphere or similar virtualization technologies, compute, hardware and server management.
• Experience with configuration management and automation tools, such as Ansible, Terraform, Puppet, etc…
• Proven experience with monitoring and observability solutions like Datadog, Dynatrace, Nagios or SolarWinds
• Experience troubleshooting Linux kernel, authentication, storage, networking, services, and application dependencies.
• Knowledge of backup technologies, such as Veeam, NetBackup and Rubrik.
• Familiarity with enterprise NAS storage platforms, managing NFS and CIFS exports.
• Familiarity with networking concepts, protocols, and services, including TCP/IP, DHCP, DNS, NTP, and VPN.
• Solid understanding of systems security, auditing, and compliance frameworks (SOX / PCI).
• Experience managing platforms in 24/7 mission-critical environments.
• Strong communication skills to effectively communicate technical concepts and solutions to technical, non-technical and executive stakeholders
• Detail-oriented mindset with a focus on accuracy and attention to detail.
• Ability to adapt to new technologies and stay updated with industry trends and advancements

Preferred Qualifications

• Experience in a retail sector or other high-volume transactional businesses.
• Knowledge of databases and middleware technologies.
• ITIL certification or familiarity with ITIL processes for change, incident, and problem management.

Physical Requirements

• Standard office environment; extended periods at a computer workstation.
• Ability to work flexible hours, including evenings and weekends, during critical incidents or maintenances.
• Ability to occasionally travel to various Burlington sites, within NJ and possibly out of state.

Come join our team. You’re going to like it here!  

Compensation Range: $115,000.00 - $150,000.00