Research Services Manager

Summary

We strive to be enterprising, respectful, inclusive, insightful, and tenacious in every aspect of our business, including our interactions with clients, colleagues, and the communities where we have a presence. We rely on these core values to serve clients in key practice areas and industries – the pillars of Brown Rudnick: crisis management, which includes restructuring, investigations, and special situations; global litigation; life sciences; technology; and brand and reputation management.

We are seeking a highly organized and experienced Research Services Manager to oversee and coordinate research operations across all offices. This role involves managing our research team, supporting firm leadership with budgeting and reporting, and providing strategic guidance on legal and non-legal research initiatives. The ideal candidate will have a strong background in legal research, vendor relations, training program development, and resource evaluation.

Responsibilities

• Conduct legal and non-legal research for attorneys, paralegals, and Business Professional departments including Business Development, People and Finance teams.
• Advise attorneys and paralegals on complex legal research strategies, emerging AI research tools, and effective use of legal technology platforms.
• Assist in evaluating and validating AI-generated research results and workflows to support accuracy and responsible use.
• Design and deliver training programs for Summer Associates, new hires (including Fall Associates), and lateral attorneys.
• Develop firm-wide campaigns to introduce new research tools, AI resources, and research services.
• Work closely with IT and practice groups to provide training and guidance on legal research platforms and research best practices, including emerging AI initiatives related to research services.
• Recommend new knowledge management and AI-enabled technologies to enhance research capabilities and attorney efficiency.
• Manage research staff schedules and shared projects across U.S. and UK offices.
• Conduct team performance reviews and support professional development initiatives, including evolving research and AI-assisted workflows.
• Collaborate with director on budget planning, contract negotiations, and financial reporting.
• Create and present reports on research resource usage/adoption trends.
• Evaluate online and print resources for effectiveness and ROI.
• Oversee vendor relationships, including training coordination, troubleshooting, and subscription management.

Qualifications

• A Master’s degree in Library and Information Science (MLS/MLIS) required, with a passion for continuously learning and evolving in the field.
• Extensive experience (6+ years) in legal research and library services, ideally within a law firm or corporate legal setting, with a track record of driving meaningful impact.
• A collaborative and forward-thinking leader who brings strong project management skills and thrives on empowering others to succeed.
• Exceptional communication and relationship-building abilities, with a respectful and inclusive approach to working with various teams and stakeholders.
• Deep familiarity with legal research platforms and library systems, paired with curiosity and insight to leverage tools in innovative ways.
• The ability to connect and collaborate across departments and global offices, bringing a thoughtful, insightful, and team-oriented mindset.

Who We Are

Brown Rudnick is a leading international law firm that provides exceptional, client-driven service in global litigation, crisis management (restructuring, investigations and special situations), brand and reputation management, life sciences and technology. We advise on high-profile cross-border matters while providing the kind of personal attention to clients that is typically found at boutiques. Our enterprising and tenacious lawyers serve our clients around the globe from offices in key financial centers in the U.S. and the U.K., and have been recognized by, among others, Chambers & Partners, Legal 500, Benchmark Litigation and Law360 for excellence in their fields.

Salary range based on experience level and location is estimated to be in the range of $115,000 to 135,000.

Brown Rudnick LLP is an Equal Opportunity Employer, committed to recruiting, developing, and advancing talented professionals from all backgrounds across the spectrum of diversity. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, ethnicity, color, ancestry, religious beliefs, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity and/or expression, age, national origin, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or another protected characteristic, all as defined by applicable laws.