Part-Time Remote Customer Support / Office Assistant

Boyd’s Parts & Supplies LLC is looking for a dependable part-time customer support and office assistant to help with customer communication, scheduling, follow-up, and general administrative support.

This is a flexible work-from-home position. A company computer will be provided. Some in-person training will be required at the beginning, but most of the work will be done remotely after training.

This position is a good fit for someone who is organized, professional on the phone, comfortable using email and basic computer programs, and able to work independently from home. The schedule is flexible, but the employee must be responsive during agreed-upon working hours.

Responsibilities may include:

• Answering phone calls and responding to emails
• Following up with customers on open jobs and service requests
• Scheduling appointments and coordinating job information
• Contacting vendors for pricing, parts availability, and order status
• Helping track open jobs, quotes, and customer requests
• Updating customers on job status
• Organizing documents, invoices, and job information
• Making outbound calls as needed
• Providing general administrative support
• Learning company systems and procedures

What we are looking for:

• Strong customer service skills
• Professional phone and email communication
• Organized and detail-oriented
• Able to work from home with limited supervision
• Reliable and responsive
• Comfortable using a computer, email, phone, and online systems
• Able to follow directions and ask questions when needed
• Prior customer service, scheduling, dispatching, sales, or administrative experience is a plus

Requirements

• Reliable internet connection
• Workspace for phone calls and computer work
• Ability to attend limited in-person training
• Must be located in or near the Hampton Roads area
• Prior customer service experience preferred

Equipment:

A company computer will be provided.

Pay and schedule:

This is a part-time position starting at approximately 10–15 hours per week, with flexible scheduling.

Starting pay is $250 per week, depending on agreed-upon hours and experience. Additional hours may become available as the position grows.

Work location:

Remote / work from home, with limited in-person training as needed.

Job Type: Part-time

Expected hours: 10–15 hours per week

Pay: Up to $250 per week to start

Schedule: Flexible

Boyd’s Parts & Supplies LLC is looking for someone dependable, professional, and organized who can help keep customers, vendors, jobs, and communication moving. This is a good opportunity for someone who wants flexible part-time work from home with room to grow as the business grows.

Job Types: Full-time, Part-time

Pay: $13.00 - $16.50 per hour

Benefits

• Flexible schedule

Work Location: Hybrid remote in Hampton, VA 23666