Hardware & Network Engineer

Position: Hardware & Networking Engineer

Location: Surat

Experience: 1–3 years in IT support/maintenance (entertainment, retail, or hospitality preferred)

Job Role & Responsibilities:

• System Maintenance & Support:
• Manage and troubleshoot desktop systems, POS machines, printers, Wi-Fi, LAN, biometric systems, CCTV, and servers.
• Ensure smooth functioning of all technical systems used in game operations, billing, and customer experience.
• Gaming & Entertainment Equipment IT Support:
• Assist in setup, software updates, and maintenance of arcade machines, bowling systems, simulators, and other tech-enabled attractions.
• Data Backup & Security:
• Regularly back up critical data and ensure data security across all systems.
• Monitor and maintain antivirus and firewall protection.
• Vendor Coordination:
• Liaise with external IT and hardware vendors for installations, repairs, and AMC.
• User Support & Training:
• Provide timely tech support to team members and train staff on basic tech usage.
• Asset Management & Documentation:
• Maintain inventory of all IT assets and ensure timely AMC renewals and warranty tracking.

Key Skills Required:

• Basic to intermediate knowledge of Windows OS, networking, LAN/WAN
• Experience with CCTV, POS, and biometric systems
• Problem-solving and multitasking ability
• Good communication and coordination skills

Qualifications

• Diploma/Degree in IT, Computer Science, or related field
• 1+ years of relevant IT support experience (entertainment/hospitality preferred)

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

• Provident Fund

Work Location: In person