Senior Customer Success Specialist - Software Implementation & Onboarding
BIS Safety SoftwareRole Overview
BIS Safety Software is hiring a Senior Customer Success Specialist - Software Implementation & Onboarding. This is a full-time remote role, with the team based in Toronto, Ontario. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. As we continue to grow, we're looking for someone who is passionate about creating exceptional client experiences and helping organizations successfully adopt our software.
About the Role
As our Senior Customer Success Specialist, you'll be responsible for leading the onboarding and implementation experience for new clients, guiding them from kickoff through successful adoption of the BIS Safety Software platform. You'll work with a diverse portfolio of organizations ranging from mid-market companies to large enterprise clients, partnering with administrators, project teams, and key stakeholders to understand their operational needs and tailor each implementation accordingly. If you enjoy educating others, simplifying complex processes, and making customers successful, this role is for you.
We are looking for someone with a flexible schedule who can occasionally adjust their working hours to support clients across different time zones.
About BIS Safety Software
BIS Safety Software
bissafety.com
16 other open roles at BIS Safety Software on TryApplyNow.
Frequently Asked Questions
How do I apply for the Senior Customer Success Specialist - Software Implementation & Onboarding position at BIS Safety Software?
Use the Apply button above to submit your application directly to BIS Safety Software. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior Customer Success Specialist - Software Implementation & Onboarding role at BIS Safety Software remote?
Yes. This is a remote role. The team is based in Toronto, Ontario, but the position itself does not require relocating to that office.
What does a Senior Customer Success Specialist - Software Implementation & Onboarding at BIS Safety Software earn?
BIS Safety Software has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Customer Success Specialist - Software Implementation & Onboarding role at BIS Safety Software posted?
This role was posted on June 30, 2026 (10 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Customer Success Specialist - Software Implementation & Onboarding role at BIS Safety Software require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. BIS Safety Software lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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