Receptionist / Client Liaison

Receptionist / Client Liaison – Insolvency Services

Beverley & Associates

Prince George, BC

Pay: From $22.00 per hour

Job Type: Full-time

Benefits: Available after probationary period

About Us

Beverley & Associates is Northern BC’s leading insolvency firm, helping individuals and businesses resolve financial challenges and move forward with confidence.

We are currently seeking a friendly, organized, and compassionate Receptionist / Client Liaison to join our Prince George office.

This role is the first point of contact for clients reaching out to our firm, both by phone and in person. Many individuals contacting our office are experiencing financial stress, so professionalism, empathy, and strong communication skills are essential.

This position combines front desk reception, client intake, and administrative support throughout the client onboarding process. Training will be provided.

Key Responsibilities:

Reception & Front Desk

• Serve as the primary receptionist for the office
• Answer and direct incoming phone calls
• Welcome clients and visitors in a professional and supportive manner
• Respond to general inquiries by phone and email
• Maintain an organized and professional reception area

Prospective Client Intake

• Serve as the first point of contact for new prospective clients
• Assist individuals contacting the firm by phone or in person
• Guide prospective clients through the firm’s initial information-gathering questionnaire
• Enter client information into internal systems
• Schedule consultations directly with the Licensed Insolvency Trustee

Client Sign-Up & File Administration

• Assist clients with completion of sign-up documents following their consultation with the trustee
• Review documentation with clients and obtain required signatures
• Enter client information and maintain organized files
• Prepare client files and documentation for trustee review
• Communicate with clients regarding required documents and next steps
• Provide general administrative support to the office

Qualifications

• High school diploma required
• Post-secondary education in administration or business is an asset
• 1–3 years of experience in an office or customer service environment preferred
• Strong customer service and interpersonal skills
• Ability to communicate with empathy, professionalism, and discretion
• Excellent organization and multitasking abilities
• High level of attention to detail and accuracy
• Ability to work independently and manage priorities
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)

Additional Requirements

• Comfortable working with confidential financial and personal information
• Willingness to obtain Commissioner for Taking Affidavits designation (training supported by the firm)

Why Join Beverley & Associates?

• Stable full-time position
• Starting wage from $22/hour
• Benefits available after probationary period
• Supportive and professional team environment
• Meaningful work helping individuals resolve financial challenges

If you are a friendly and organized professional who enjoys helping people and working in a professional office environment, we encourage you to apply.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits

• Dental care
• Extended health care

Work Location: In person