Hotel Front Desk Clerk
Best Western Potomac MillsRole Overview
Best Western Potomac Mills is hiring a mid-level Hotel Front Desk Clerk. This is a full-time role in Woodbridge. posted 2 weeks ago. The posted range is $30k to $33k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Summary
We are seeking a dedicated and friendly Hotel Front Desk representative to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role is essential in creating a welcoming atmosphere and maintaining high standards of guest relations in our hotel environment.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the check-in and check-out processes efficiently.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Maintain accurate records of guest information and reservations using hotel management software.
- Process payments and manage billing inquiries.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about local attractions, services, and hotel amenities.
- Operate phone systems to assist guests with inquiries or reservations.
- Uphold the hotel's standards for cleanliness, safety, and hospitality.
Requirements
- Previous experience in a front desk or hospitality role is preferred.
- Strong customer service skills with a focus on guest relations.
- Familiarity with hotel management software is an advantage.
- Excellent communication skills; bilingual candidates are encouraged to apply.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Knowledge of phone systems and basic office equipment.
- A positive attitude, professionalism, and a commitment to providing outstanding service.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as needed.
Join our team as a Hotel Front Desk Clerk where your contributions will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $14.50 - $16.00 per hour
Benefits
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
- Professional development assistance
- Referral program
Work Location: In person
Frequently Asked Questions
How do I apply for the Hotel Front Desk Clerk position at Best Western Potomac Mills?
Use the Apply button above to submit your application directly to Best Western Potomac Mills. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Hotel Front Desk Clerk position at Best Western Potomac Mills located?
This position is based in Woodbridge. Best Western Potomac Mills has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Hotel Front Desk Clerk role at Best Western Potomac Mills pay?
Best Western Potomac Mills has posted a compensation range of $30k to $33k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Hotel Front Desk Clerk role at Best Western Potomac Mills posted?
This role was posted on May 24, 2026 (20 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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