Sample Analyst

The Merchandise Sample Analyst acts as a lead liaison between merchandising offices, sample team & photo studio team to troubleshoot sample and vendor errors and own errors to resolution.

Essential Functions:

• Act as lead liaison between merchandising offices, sample team & photo studio
• Partner with internal merchant teams and vendor contacts to ensure accuracy & timeliness of product set up process flow
• Troubleshoot sample/vendor errors while working with merchandising and sample teams and own to resolution
• Daily reconciliation of samples to ensure data and tag information for samples are accurately labeled and entered
• Reconciling and reporting of samples that are scheduled to arrive at the studio that are not received/processed
• Collaborates cross-functionally on projects as assigned by the manager for process creation, streamlining and improvement.
• Orchestrate and serve as the point person to give direction to the onsite teams and scheduling onsite teams in partnership with other leaders
• Assist with customer service questions, warehouse issues and product questions as needed
• Continuously review sample tracking technologies and processes to ensure best practices

Education:

• Highschool diploma and/or equivalent experience

Work Experience:

• Experience operating successfully in a fast-paced, changing environment

Knowledge, Skills & Abilities:

• Expertise in Microsoft Office Suite, including Excel, Word and PowerPoint
• Workhorse, Sample Tracking, Salsify and Marketing Workflow experience preferred
• Strong communication skills. Comfort level in communicating with all levels in the organization and external vendors.
• Excellent supervisory, analytical and reasoning skills.
• Aptitude for finding creative solutions to complex problems.
• Ability to work with little supervision. Good organizational skills; detail oriented.

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