F&B Supervisor

The Bayview Golf & Country Club is Centrally located in the GTA. Bayview has been a treasured part of the lives of our families for nearly 60 years. Bayview members enjoy a world-class golf course complemented by exceptional sports, recreation, dining and social experiences, all centered in a modern, full-service private club setting with diverse event facilities.

Bayview dining rooms consist of three restaurants on-site:

• The Grill Room
• The Players Lounge Room
• The Cabana at the Pool - Seasonal

The position

The F&B Supervisor plays a crucial role in ensuring the smooth and efficient operation of the Member dining outlets. This position involves overseeing the dining room staff, maintaining high levels of member satisfaction, and ensuring that all aspects of the dining experience meet or exceed established standards. The F&B Supervisor reports to the F&B Manager and the Clubhouse Manager.

Duties

• Lead the front-of-house team to deliver a consistent and elevated Member experience across all dining outlets
• Maintain and enforce service standards to ensure consistency across all shifts, team members, and dining outlets
• Maintain a strong and visible presence on the floor, setting the tone for service, energy, and professionalism
• Train, coach, and support team members to uphold service standards and expectations
• Ensure consistency in all aspects of service, including timing, presentation, and guest interaction
• Proactively manage service flow and staffing levels based on business needs
• Step in to support service where required to ensure smooth and seamless operations
• Handle Member feedback and concerns with professionalism, urgency, and care
• Ensure accuracy of Member chits and proper use of the JONAS POS system
• Monitor daily sales, labour, and service trends, and share insights to support operational decisions
• Ensure accuracy in sales reporting, staff hours, and POS activity through the JONAS system
• Reinforce a culture of accountability, teamwork, and attention to detail
• Provide ongoing feedback to the F&B leadership team on performance and opportunities
• Participate in weekly operations meetings and contribute to continuous improvement initiatives

Supervision Received

• Reports to and receives functional direction from the F&B Manager.

Contacts

• Maintains internal/external contact with all Members, Management and Staff

Minimum qualifications

• 1 - 2 years' supervisory experience required
• Minimum of 3 years’ experience in the hospitality sector
• Valid Smart Serve certification
• Direct experience in a customer facing role and/or hospitality experience is required
• Experience with Point of Sales Software is required
• Good communication skills in English
• Ability to lift up to 20lbs. and bend, lift, and stand for extended periods

Assets but not required:

• Moderate to strong knowledge of spirits and wine
• Experience in the Club industry as asset
• WSET certification considered an asset

Benefits

• Extended Health & Dental Benefits after 3 months.
• Employee Meal provided as a taxable benefit
• Complimentary on-site parking
• On-site gym access
• Access to Tennis Courts
• Golf playing privileges

Health and Safety

• Must work in compliance with the Occupational Health and Safety Act Regulation and follow in accordance to the Club’s Health and Safety policies and procedures

Hours of work

• Varying work schedule to include mornings, evenings, holidays, weekends, and extended hours as business required

At Bayview Golf & Country Club, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide us.

We believe in a human-first approach to hiring. A member of our recruitment team will personally review every application submitted for this role; no AI screening will be used.

This position is for a current vacancy.

Pay: $54,000.00-$58,000.00 per year

Benefits

• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person