Parent Education and Lactation Coordinator

Full Timemid

Springfield, MassachusettsPosted Yesterday

Role Overview

Baystate Health is hiring a mid-level Parent Education and Lactation Coordinator. This is a full-time role in Springfield, Massachusetts. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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ORCompensationOnboardingComplianceEveryBirthStoryPart

Job description

Where Every Birth Has a Story—and You’re Part of It

We are seeking an experienced and passionate Registered Nurse with IBCLC certification to work as a Lactation Services & Parent Education Coordinator. This role partners closely with the Manager of Postpartum/OB Services and plays a key role in advancing quality, education, and patient-centered maternity care.

Position Overview

Reporting to the Manager of Postpartum, OB Services, this RN serves as a clinical and operational leader for Lactation Services and Parent Education. The role functions as a clinical resource to nursing staff and interdisciplinary partners, leads quality improvement initiatives, and ensures evidence-based, compliant, and high-quality care delivery across OB Services.

Leadership & Team Support

Support interviewing, onboarding, orientation, and training of new team members
Provide mentorship and real-time coaching at the unit and department level
Partner with management on staff feedback, issue escalation, and annual evaluations
Coordinate staff scheduling and verify timekeeping (Kronos)

Education & Professional Development

Provide ongoing education to nursing staff, students, midwives, and OB providers
Collaborate with the OB Educator on staff development initiatives
Present and participate in monthly Postpartum, Lactation, and Parent Education meetings

Clinical Practice

Provide inpatient and outpatient lactation consultations and advice calls as needed
Serve as a clinical expert and resource for lactation and parent education services

Program & Quality Oversight

Lead and manage projects supporting OB Nursing Leadership priorities
Monitor effectiveness and efficiency of care delivery using data-driven outcomes
Develop, recommend, and monitor process improvements and redesign initiatives
Support annual patient care guideline review and quality improvement efforts

Collaboration & Compliance

Act as liaison to key departments including L&D, Postpartum, WETU, Quality, PCS, Professional Development, and Nursing Research
Serve on or liaise with OB clinical committees and the Perinatal Committee
Implement and track CHAMPS (Communities and Hospitals Advancing Maternity Practices) requirements
Ensure adherence to system policies, regulatory standards, and applicable laws

Parent Education & Community Presence

Oversee parent education programs, curriculum, registration, and inpatient education support
Maintain public-facing content including website and social media in partnership with Marketing & Communications

THE ADVANTAGES OF WORKING WITH BAYSTATE!

Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Pet, home, auto and personal insurance
Certification and continuing education reimbursement
403b retirement company match & annual company contribution increase based on years of service
Life insurance
First time homebuyer program
Free money coach advice from a certified professional
Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!

Required Qualifications

Active RN License
IBCLC certification
Minimum 3 years of experience in lactation nursing
BSN Required

Education:

Bachelors Degree in Nursing (Required)

Certifications:

International Board Certified Lactation Consultant - International Board of Lactation Consultant ExaminersInternational Board of Lactation Consultant Examiners, Registered Nurse - State of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$108,180.00 - $124,342.00 - $147,097.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health

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Frequently Asked Questions

How do I apply for the Parent Education and Lactation Coordinator position at Baystate Health?

Use the Apply button above to submit your application directly to Baystate Health. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Parent Education and Lactation Coordinator position at Baystate Health located?

This position is based in Springfield, Massachusetts. Baystate Health has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Parent Education and Lactation Coordinator at Baystate Health earn?

Baystate Health has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Parent Education and Lactation Coordinator role at Baystate Health posted?

This role was posted on July 21, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.