As part of the Visualization Centre of Excellence (CoE) at Bain Capability Network (BCN), you will play a crucial role in providing data analytics and business intelligence support to global Bain case teams, Bain Partners, and end-clients using advanced data analysis and visualization tools. Your responsibilities will include:

• Working as part of the customer success team of one of the Bain products, delivering custom insights to users, leading client discovery, solutioning, and demo sessions
• Collaborating with Bain teams or end-clients as an expert on specific platforms/tools/languages (SQL/Python, etc.) to deliver impactful insights
• Applying knowledge of data analysis languages like SQL, Python to support case teams with KPI analysis and process automation
• Supporting client onboarding, training, and implementation in coordination with internal teams
• Translating client use cases into product configurations, feasibility, and value analysis
• Troubleshooting data/portal issues and acting as a liaison between clients and product/engineering
• Ensuring a high-quality experience for clients throughout the full lifecycle
• Analyzing and automating the processing of large and complex datasets and processes
• Ensuring scalability and maintainability of data analysis processes and codes; preparing documentation for further reference
• Delivering client-facing and internal leadership presentations as needed
• Working under the guidance of a Team Lead/Team Manager/Sr. Team Manager to drive the teams overall answer, final materials, client communication, work planning, and team management
• Assigning work streams to Analysts, monitoring workload, and providing technical expertise to junior team members when required
• Leading client/case team calls, communicating data, knowledge, insights, and actionable next steps to the case team, and relaying implications to the internal team

Qualifications required for this role:

• Graduate/Post-Graduate from a top-tier college with strong academic records and 3-4 years of relevant work experience in client-facing roles related to Data Management, Business Intelligence, or Business Analytics
• Minimum 2+ years of experience in Data Analysis and automations using platforms such as SQL
• Proficiency in SQL, databases such as Snowflake, Redshift, writing queries, and ticketing systems like Zendesk, JIRA
• Advanced skills in Excel modeling, slide-making, and data handling
• Excellent oral and written communication skills for effective communication with both technical and non-technical senior stakeholders
• Concentration in a quantitative discipline such as Mathematics, Engineering, Computer Science, Business Analytics, or Market Research is preferred
• Ability to prioritize projects, manage multiple competing priorities, and drive projects to completion under tight deadlines
• Motivated, collaborative team player with a role-model attitude and a proactive individual within the team and office

Good to have skills:

• Experience with BI tools such as PowerBI
• Experience with Python is a plus
• Understanding of database architecture, data modeling, and data warehousing principles
• Advanced certifications in Snowflake will be preferred

Please note that Bain & Company is consistently recognized as one of the world's best places to work, championing diversity and social responsibility. The company is ranked #1 consulting firm on Glassdoor's Best Places to Work list, emphasizing diversity, inclusion, and collaboration to build extraordinary teams and provide opportunities for personal and professional growth. Bain & Company values exceptional talents, abilities, and potential, fostering an environment where individuals can thrive and become the best versions of themselves. The company's commitment to diversity and inclusion has been acknowledged by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign. As part of the Visualization Centre of Excellence (CoE) at Bain Capability Network (BCN), you will play a crucial role in providing data analytics and business intelligence support to global Bain case teams, Bain Partners, and end-clients using advanced data analysis and visualization tools. Your responsibilities will include:

• Working as part of the customer success team of one of the Bain products, delivering custom insights to users, leading client discovery, solutioning, and demo sessions
• Collaborating with Bain teams or end-clients as an expert on specific platforms/tools/languages (SQL/Python, etc.) to deliver impactful insights
• Applying knowledge of data analysis languages like SQL, Python to support case teams with KPI analysis and process automation
• Supporting client onboarding, training, and implementation in coordination with internal teams
• Translating client use cases into product configurations, feasibility, and value analysis
• Troubleshooting data/portal issues and acting as a liaison between clients