Job Description
- Post-sales technical support of Arista Campus products and solutions.
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance, product application or compatibility matters.
- Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
- Recreate customer network issues in a dedicated lab environment (as needed).
- Document customer communication and recurring technical issues to support product quality programs and product development.
- Bachelors in CS/IT/EC/EE or similar
- Working knowledge of networking industry, products, and protocols
- Minimum of 2-3 years hands-on experience on wireless networking
- Designing, deploying, configuring, troubleshoo
Want AI-powered job matching?
Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.
Get Started Free