Solution Engineer

As the Solution Engineer, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. 

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their Microsoft and multicloud concerns. 

This role is for someone who wants to utilize their technical expertise and customer facing skills in the dynamic tech industry. An understanding of Data Security Posture Management (DSPM) and how clients may be tackling these problems is key.  This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.   

Specific responsibilities include, but are not limited to:  

• Present and demonstrate AvePoint’s solutions to both business and technical users.  
• Successfully facilitate solution discovery, solution overview, and technical deep dive sessions with customers.   
• Build environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives.  
• Participate in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line provides solutions to the customer's business objections.   
• Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements.   
• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company.   
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility.   
• Support AvePoint Marketing teams by developing and delivering product demonstrations, workshops, blog posts, and/or white papers.  

About you:   

• Proven success in a customer facingcustomer-facing, pre-sales role proposing software solutions at all levels of a customer organization. 
• 3–7+ years of experience in a pre-sales, solution engineering, or technical sales role supporting enterprise SaaS or software solutions
• Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems. 
• Ability to engage in strategic thinking to facilitate deal closure, leveraging a blend of technical expertise and a sales-oriented mindset. 
• Very comfortable presenter of technical and business material to both small and large groups at varying levels 
• Ability to rapidly comprehend, assimilate, and organize novel and intricate information (such as business and technical requisites), while also cultivating a deep comprehension of client industries and associated application scenarios. 
• Energetic, optimistic, and team-oriented approach to work, coupled with a strong sense of accountability and a passion for wholeheartedly embracing responsibilities. 
• Travel is expected to support clients assigned. 
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience 
• Have completed or currently Pursuing Certifications such as is a nice to have. If not, we will support you in obtaining these with our tuition reimbursement program.  
• Microsoft 365 Certified: Fundamentals - Certifications | Microsoft Learn OR Microsoft Certified: Azure Fundamentals - Certifications | Microsoft Learn 

The Salary Range for this role is $90,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.

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