Senior Underwriter

<p>At Attune, we're changing small business insurance in a big way. Small business owners need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months.&nbsp;</p> <p>We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.&nbsp;</p> <p>Simply put, we’re pushing insurance into the future, focusing on accuracy, speed, and ease.</p> <p>Our mission and our team are growing. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are excited about changing the future of an entire industry.</p> <p><strong>General Purpose:</strong></p> <p>Utilize underwriting expertise, communication and problem-solving skills to create a preeminent experience for our customers, while ensuring that workers’ compensation insurance policies are underwritten profitably, fairly and accurately.</p> <p><strong>Essential Duties / Responsibilities:</strong></p> <ul> <li>Product Expertise <ul> <li>Apply comprehensive Workers Compensation knowledge to review applications and policies, ensuring that &nbsp;exposures are classified correctly and accurately priced, while following appropriate state rules (NCCI or independent bureau states) and statutes.</li> <li>Maintain a deep understanding of Workers Compensation Insurance, staying current with industry trends, regulations, and best practices. &nbsp;</li> </ul> </li> <li>Customer &amp; Agent Advocate <ul> <li>Educate and guide customers and agents through the complicated world of workers’ compensation &nbsp;insurance, ensuring that their policy is written accurately and, just as importantly, that they understand it.</li> <li>Partner with agents to identify and implement opportunities to grow with us.</li> </ul> </li> <li>Innovator <ul> <li>Collaborate with our cross functional team to identify and share customer pain points, helping drive &nbsp;solutions that decrease cost, continually improve customer satisfaction that aligns with our philosophy of any easy, straight through experience for our agents.</li> <li>Assist with continually improving internal processes with a strong emphasis on Lean methodology and philosophy.</li> </ul> </li> <li>Decision Scientist <ul> <li>Apply data analytics and pricing tools to appropriately price workers’ compensation policies and identify actionable insights for customers.</li> <li>Utilize workers’ compensation knowledge to review applications and policies, ensuring that exposures are classified correctly and accurately priced, while following NCCI rules and state statutes.</li> </ul> </li> <li>Sales Executive <ul> <li>Drive new business growth by leveraging sales techniques to build strong relationships with partners, customers, and agents, guiding them effectively through the sales process.</li> </ul> </li> </ul> <p><strong>Additional Duties:</strong></p> <ul> <li>Participate in MGA launch activities, to ensure continued profitable growth and smooth transition to “steady state”.</li> <li>Participate in customer worksite visits, agency visits and other key business meetings. &nbsp;</li> <li>Serve as a trusted underwriting expert on projects and committees throughout the organization.</li> <li>Perform other duties as assigned.</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li> <p>In addition to the competencies outlined below, a successful candidate will have two or more years previous experience working directly with customers and be comfortable operating in a sales environment. Bilingual is a plus. Five or more years workers’ compensation underwriting experience required.</p> </li> </ul> <p><strong>Competencies:</strong></p> <ul> <li><strong>Interactive Communication</strong> - Communicates complex issues clearly and credibly with widely varied audiences; overcomes resistance and secures support for ideas or initiatives through high-impact communication</li> <li><strong>Strategic Thinking</strong> - Systematically solves problems and anticipates customer pain points, expectations and needs; collaborates with team members to devise solutions to solve complex challenges</li> <li><strong>Impact and Influence</strong> - Uses rational and emotional approaches to comfortably drive negotiation with customers and agents</li> <li><strong>Initiative</strong> - Goes out of the way to complete a job; has a relentless drive to achieve results</li> <li><strong>Customer Focus</strong> - Genuinely cares about our customers; empathizes with individuals of all backgrounds and situations, with a positive, solution-oriented mindset</li> <li><strong>Expertise</strong> - Independently navigates high complexity underwriting scenarios and key stakeholder relationships</li> <li><strong>Developing Others</strong> - Enthusiastically provides formal mentorship for team members seeking to grow their underwriting expertise</li> </ul> <p><strong>What We Offer:</strong></p> <ul> <li>Compensation range for this role is $85,000 - $118,000</li> <li>Flexible PTO</li> <li>Generous parental and caregiver leave</li> <li>401K match</li> <li>Excellent medical, dental, and vision plans</li> <li>Remote-first culture</li> <li>Annual $1000 tuition reimbursement stipend</li> <li>And more!</li> </ul>