Join a leading organization in the financial services sector, committed to delivering exceptional digital experiences and shaping the future of customer interaction. We are seeking an innovative and passionate Interaction Designer to play a pivotal role in our mission to put strategy, research, design principles, and technical innovation at the forefront of everything we do. This is an incredible opportunity to contribute to solutions used by millions, influencing product design and user journeys on a massive scale, and truly make a difference in the lives of the people and communities we serve.

As an Interaction Designer, you will be at the heart of crafting intuitive and engaging digital products. Working within a dynamic agile environment, you’ll collaborate closely with interdisciplinary teams and stakeholders, bringing your design vision to life from initial concept to final implementation. Your natural problem-solving abilities, communication skills, and facilitative approach will be crucial as you analyze, design, and convey compelling user experiences. Get ready to leave your mark on products that redefine digital interaction!

• What you will do:**
• **Interaction Design Strategy:**
• Leverage a deep understanding of user interface patterns and behaviors to enhance user comprehension and optimize task performance.
• Design visualizations and interactions that facilitate analytic thinking, especially with large data sets.
• Lead design critiques, assess interactions for inclusivity, and offer expert guidance to cross-functional teams.
• Facilitate engaging ideation sessions and collaborative work activities to drive innovation.
• Serve as the primary subject-matter expert for interaction design within the product design team.
• **Interaction Artifact Creation:**
• Apply comprehensive knowledge of interaction design theory, research data, and best practices to inform critical design decisions.
• Develop highly complex artifacts to clearly communicate task flows, user touchpoints, behaviors, and information exchange.
• Create intricate low-fidelity sketches, wireframes, and prototypes to effectively explore, communicate, and validate design concepts.
• Produce complex prototypes that provide precise delivery specifications for development teams.
• Present sophisticated interaction design work to senior stakeholders, articulating rationale and impact.
• **Research and Testing:**
• Facilitate and lead usability testing sessions to gather crucial user feedback.
• Actively participate in or initiate research activities to deepen understanding of user needs and market trends.
• Conduct research into interaction design strategies within the financial services sector and perform competitive audits relevant to specific design or business objectives.
• Execute pattern, micro-interaction, and component design audits as appropriate to maintain consistency and quality.
• Must-have:**
• BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.
• A minimum of 5 years of experience in designing usable interfaces across diverse channels and platforms.
• Proven experience in an applied research setting, including successfully integrating user research into product designs and design practices.
• Demonstrated ability to clearly articulate design strategy, rationale, and logic, detailing benefits and highlighting risks associated with design decisions.
• Expertise with leading design, prototyping, and research tools such as Figma, Mural, and UserTesting.com.
• Nice to have:**
• MA/MS degree or certification in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field.
• A strong understanding of the strengths and shortcomings of various research methods, including when and how to apply them effectively during each product phase.
• An appreciation for the potential and application of ‘design thinking’ methodologies.
• Experience working within a large organization and thriving in an agile environment.
• About Aquent Talent**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

Are you ready to join a distinguished financial institution that is committed to empowering clients and communities? Our client is a leading provider of banking and financial services, renowned for its customer-centric approach and innovative solutions. With a rich history of success and a strong focus on diversity and inclusion, our client is dedicated to building a better future for all. Join us in our mission to make a positive impact and drive meaningful change.