Software Engineer, Services Engineering

If you have you ever used any iCloud service on a device or web, you know us. We are iCloud Account Services, a small team with a huge footprint. We cater to billions of users across billions of devices keeping their interactions with iCloud private, safe and fast. We utilize creative problem solving to handle millions of requests per second, with extremely high availability and very low latencies. We are constantly evolving, helping add new features to iCloud. Also we continue to push the boundaries, improving our systems to be highly available and scalable to meet our goal of offering the best iCloud experience to all our users, across all their devices, all the time. Does this sort of job excite you? Do you love building applications that solve challenging business problems and operate at this level of scale and complexity? Please join us on the iCloud Account Services team. The work is critical, complex, challenging, and highly rewarding!

Description

You will work and contribute towards engineering the server stack for iCloud Accounts suite of services and help us grow this platform to cater to future needs. You will work with multiple teams, helping implement complex systems and develop high-performance services to support billions of concurrent users. You will work on all aspects of software development, from feature exploration to development, testing, and maintenance of the applications. The opportunities for you to make an impact are boundless. If you are a person that believes your success is measured by the quality, size, and timeliness of the work you do and are passionate about the impact your work has on the experience of our customers, you will enjoy working with us. We're looking for a dedicated and passionate person to join this amazing team. If you feel this is you, we'd love to hear from you.","responsibilities":"Device & Feature Onboarding: Develop and extend platform capabilities to support the onboarding of new devices and features onto iCloud.

Backend Resiliency: Partner with device teams to design and implement solutions that strengthen backend resiliency against request storms and peak loads.

Customer Experience Optimization: Improve response times and server stability for critical user-facing actions to deliver a consistently reliable customer experience.

Data Protection & Security: Enhance security protocols to safeguard customer data against malicious actors, while ensuring a frictionless experience for legitimate users.

Abuse Prevention: Implement inline checks and preventative controls to mitigate spam, credential stuffing, and related attack vectors.

Environment Stability: Maintain and uphold the stability and health of both pre-production and production environments.

Engineering Excellence: Contribute to team success through code reviews, deployment monitoring, outage triage and troubleshooting, and active participation in design discussions.

Preferred Qualifications

Solid understanding of multi-threaded programming, networking fundamentals, and non-blocking I/O.

Working knowledge of large-scale database systems (relational and/or NoSQL).

Demonstrated ability to collaborate effectively across multiple teams and organizations.

Optional Experience designing and building large-scale distributed systems.

Minimum Qualifications

3+ years of industry experience developing server-side software in Java, Go, or comparable object-oriented languages.

Bachelor’s degree in an engineering-related field or equivalent related experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.