Service Desk Analyst

Full Timejunior

Fort Collins, Colorado, United StatesPosted 14 days ago

Role Overview

Anduril Industries is hiring a entry-level Service Desk Analyst. This is a full-time role in Fort Collins, Colorado. Part of Anduril Industries's Security hiring, posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Junior-level Security roles is $81k-$115k (based on 86 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

MATLABAWSLinuxJiraOutreachLatticeORInventory

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE ROLE

This position will support key day-to-day processes such as: technical support for software and hardware, configuring Windows, Linux and Apple computers with latest software and assisting with various upgrades across the Anduril tech-fleet. You will also support in maintaining Anduril’s inventory and asset management program.

WHAT YOU'LL DO

Provide on-site and remote technical support for software and hardware.
Handle tickets in the Jira Service Management system.
Identify persistent problems and recurring failures and escalate to the engineering team.
Windows, Linux and Apple computers. Configuring systems to ensure the latest software updates, device management and the Anduril security stack are installed for each endpoint.
Inventory and Asset management of all endpoint hardware.
Support and license administration of end user software including but not limited to Microsoft Office, Adobe, Lucid, Matlab, etc.
Identify knowledge articles and SOPs for end users and internal IT.
Assist with ongoing operational improvements and implementation projects as needed.
Travel regionally up to 50% to support our Colorado locations.

REQUIRED QUALIFICATIONS

A minimum of 3+ years of experience in a service desk technical role.
Excellent knowledge of PC and Apple hardware.
Extremely detailed oriented.
Excellent customer service.
Excellent communication skills.
Experience with a ticketing system and managing a ticket queue.
Must participate in a weekly on call rotation.
Must be able to travel if necessary.
Eligible to obtain and maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

Experience with Linux.
Experience with AWS Virtual Workspaces.
Experience with MDM.

US Salary Range

$67,000—$88,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
- Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

About Anduril Industries

Anduril Industries

anduril.com

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Frequently Asked Questions

How do I apply for the Service Desk Analyst position at Anduril Industries?

Use the Apply button above to submit your application directly to Anduril Industries. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Service Desk Analyst position at Anduril Industries located?

This position is based in Fort Collins, Colorado. Anduril Industries has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Service Desk Analyst at Anduril Industries earn?

Anduril Industries has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Service Desk Analyst role at Anduril Industries posted?

This role was posted on July 9, 2026 (14 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Service Desk Analyst role at Anduril Industries entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Anduril Industries has listed.

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