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Anderson Insurance Group - The Co-operators logo

Client Support Representative

Anderson Insurance Group - The Co-operators
Full Timemid
Lloydminster, Alberta, CAPosted 17 days ago

Role Overview

Anderson Insurance Group - The Co-operators is hiring a mid-level Client Support Representative. This is a full-time role in Lloydminster. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Job Description

We are seeking a detail-oriented and customer-focused Client Support Representative to join our team. This role is ideal for someone who enjoys working in a fast-paced office environment, helping clients, and supporting a team with administrative tasks.

As the first point of contact, you will play an important role in creating a welcoming and professional client experience while ensuring smooth day-to-day office operations.

Key Responsibilities

  • Greet clients and direct them to the appropriate team member in a friendly and professional manner
  • Answer, screen, and route incoming calls; manage voicemail and general inquiries
  • Collect, verify, and accurately record client information
  • Monitor incoming emails and daily task lists; distribute and assign tasks as needed
  • Proactively contact clients for follow-ups and ongoing service needs
  • Accept, process, and deposit client payments accurately
  • Provide general office support including filing, scanning, faxing, mail handling, ordering supplies, and coordinating couriers

Qualifications & Skills

  • Administrative training or office experience is an asset
  • Customer service or business experience preferred
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Comfortable working in a technology-driven environment
  • Proficient in Microsoft Office (Word, Outlook, Excel)
  • General Insurance License is an asset (or willingness to obtain in the future)

Requirements

Must successfully complete:

  • Criminal Record Check
  • Consumer/credit background check

Work Environment

  • Office-based role in a professional, team-oriented environment
  • Regular business hours with consistent workflow

Compensation & Benefits

✔ Dental care

✔ Extended health care

✔ Vision care

✔ Life & disability insurance

✔ Paid time off

Work Details

  • Job Type: Full-time, Permanent
  • Schedule: Monday to Friday, 9:00 AM – 5:00 PM
  • Work Location: In-person (Lloydminster, AB)
  • Remote Work: Not available
  • We are accepting in person resumes as well. Our office hours are 9am to 5pm Monday to Friday. Feel free to stop by the office to drop off your cover letter and resume.*

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Work Location: In person

About Anderson Insurance Group - The Co-operators

Anderson Insurance Group - The Co-operators logo

Anderson Insurance Group - The Co-operators

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Frequently Asked Questions

How do I apply for the Client Support Representative position at Anderson Insurance Group - The Co-operators?

Use the Apply button above to submit your application directly to Anderson Insurance Group - The Co-operators. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Client Support Representative position at Anderson Insurance Group - The Co-operators located?

This position is based in Lloydminster. Anderson Insurance Group - The Co-operators has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Client Support Representative at Anderson Insurance Group - The Co-operators earn?

Anderson Insurance Group - The Co-operators has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Client Support Representative role at Anderson Insurance Group - The Co-operators posted?

This role was posted on June 23, 2026 (17 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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