Onsite - Desktop Technician Technical Lead / Supervisor of the technicians

Desktop Technician Technical Lead / Supervisor of the technicians

NYC NY - ONSITE A MUST

Experience

• Minimum 2 years’ experience working in IT Technical Support in an enterprise environment.
• Minimum 1 year experience supporting Microsoft Windows operating system
• Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems.
• Experience supporting Microsoft Windows, Android and iOS devices.
• Experience using ticketing systems for task assignment and resolution

Education and Skills:

• associate's degree in computer science, cybersecurity engineering, information systems or related discipline.
• Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems
• Experience installing operating system and security software on multiple computers, smartphones and other equipment.
• Understand and follow broad and complex instructions in verbal and written form.
• Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner.
• Work independently and prioritize multiple tasks and adapt to needed changes.
• Preferred certifications: A+ from CompTIA