The IT Specialist oversees setting up, managing, and troubleshooting the technology systems that a business uses to maintain computer and software networks. Their duties include responding to hardware problems, updating system software, and tracking the data and communications used on their network. This role is a one-person IT function, responsible for owning and managing all aspects of IT operations across the organization.

Duties and Responsibilities

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance with requirements
• Offer technical support to company staff and troubleshoot computer problems
• Install and update company software and hardware as needed
• Anticipate and report the cost of replacing or updating computer items
• Standardizes best practices to ensure we have a cohesive approach to our IT strategy.
• Leads implementation of connectivity best practices that will lead our Teams to be more productive and effective.

Qualifications

• Minimum of 3 years’ experience in IT
• Excellent organization skills
• Works well with others and good teambuilding
• Strong attention to detail
• Multitasking and time management skills
• Install and update company software as needed
• Offer technical support to company staff
• Ability to troubleshoot computer issues.

Working Conditions

• Work Hours:

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• Overtime: compensated according to labor laws.
• Breaks: 30-minute lunch break and two 15-minute rest breaks per shift.
• Safety Standards:

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• Mandatory use of personal protective equipment (PPE), including helmets, gloves, and safety goggles.
• Regular safety drills, including fire and emergency evacuation procedures.
• Clearly marked emergency exits and first aid stations.
• Work Environment:

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• Well-ventilated and adequately lit workspaces.
• Working in a non-temperature-controlled warehouse can involve exposure to extreme temperatures
• Designated smoking areas outside of the facility.
• Training and Development:

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• Comprehensive onboarding training for all new employees, covering safety, operational procedures, and equipment use.
• Continuous training programs to enhance skills and knowledge.
• Regular safety training updates and refresher courses.
• Health and Wellness:

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• Provision of clean drinking water and sanitation facilities.
• Programs to promote physical and mental well-being, including access to counseling services.
• Workplace Conduct:

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• Zero tolerance for workplace harassment, discrimination, and bullying.
• Encouragement of teamwork, collaboration, and mutual respect among employees.
• Compensation and Benefits:

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• Competitive wages in line with industry standards.
• Health insurance and retirement benefits available to all full-time employees.
• Paid leave for vacation, illness, and personal reasons.