LER Specialist (Bilingual Spanish), Leo Regulatory Compliance, LER

Description

Amazon Leo is Amazon's initiative to provide fast, affordable broadband connectivity to unserved and underserved communities around the world through a constellation of low Earth orbit satellites. As a Law Enforcement Response Specialist on the Amazon Leo Law Enforcement Response team, you will play a pivotal role in processing, evaluating, and responding to legal demands from law enforcement agencies (LEAs) in the United States and across the globe. You will be a trusted steward of customer data, a subject matter expert in legal process, and a key partner to law enforcement — all while upholding Amazon's commitment to customer privacy.

Key job responsibilities

• Review, authenticate, and process law enforcement requests — including subpoenas, court orders, search warrants, and emergency requests — in accordance with applicable U.S. and international law
• Coordinate data collection and production in response to stored data requests and lawful intercept orders
• Serve as a point of contact for law enforcement agencies, providing timely and professional responses
• Identify and escalate deficient, ambiguous, or potentially fraudulent requests using established protocols and risk signals
• Support emergency request workflows, including 24/7 coverage rotations as needed
• Contribute to process improvement initiatives, documentation, and training materials for the global LER team
• Collaborate cross-functionally with Legal, Security, Regulatory Affairs, and Public Policy teams
• As a Custodian of Records, provide testimony at depositions and trials
• Create and conduct law enforcement training and outreach
• Occasional international travel is to be expected

Security Clearance - This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.

A day in the life

Every day is both routine and different with each law enforcement interaction being unique. You will follow standards in reviewing and responding but need to do careful analysis to ensure full compliance. You will work closely with law enforcement, fellow LER members, and our Legal and Privacy teams routinely.

About The Team

The Amazon Leo Law Enforcement Response team is a growing, globally distributed team. We are a mission-driven group united by a shared commitment to privacy, legal integrity, and operational excellence. We believe that diverse perspectives make us stronger — and we actively cultivate an environment where every team member feels valued, heard, and empowered to do their best work.

Basic Qualifications

• Speak, write, and read fluently in Spanish
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• 3+ years of experience in law enforcement response, legal compliance, paralegal work, escalations, fraud, customer service, or a related field

Preferred Qualifications

• 3+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience, or Bachelor's degree
• Professional proficiency in both Spanish and Portuguese
• Experience in a telecommunications, satellite, or internet service provider environment
• Familiarity with lawful intercept frameworks and real-time data request processes
• Demonstrated ability to optimize processes and drive improvements in a compliance or legal operations environment
• Demonstrated understanding of U.S. legal frameworks governing data disclosure (e.g., Stored Communications Act, ECPA, CALEA)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually

Company - Amazon Kuiper Manufacturing Enterprises LLC

Job ID: A10470405