Front Desk/ Scheduling cordinator

Dental Front Desk / Scheduling Coordinator

Position Title: Dental Front Desk / Scheduling Coordinator

Location: Washington

Employment Type: Full-Time (Part-Time Considered)

Position Summary

We are seeking a friendly, organized, and detail-oriented Dental Front Desk / Scheduling Coordinator to join our team. This individual will be the first point of contact for patients and play a key role in creating a positive patient experience. The ideal candidate has prior experience in a dental office or medical scheduling environment and is comfortable managing appointments, patient communications, and front office operations in a fast-paced setting.

Spanish-speaking candidates are strongly preferred, but bilingual ability is not required.

Responsibilities

• Greet patients and provide exceptional customer service in person and over the phone
• Schedule, confirm, and coordinate patient appointments efficiently
• Manage provider schedules and optimize daily patient flow
• Verify patient information and update records accurately
• Answer incoming calls and respond to patient inquiries
• Confirm insurance information and assist with eligibility verification as needed
• Send appointment reminders and follow up on missed appointments
• Coordinate treatment scheduling and recall appointments
• Process patient paperwork and maintain organized records
• Collect patient payments and assist with basic financial arrangements
• Work collaboratively with clinical staff to ensure smooth office operations
• Maintain patient confidentiality and comply with HIPAA regulations

Qualifications

Required

• High school diploma or equivalent
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficiency with computers and scheduling software
• Professional, positive, and team-oriented attitude

Preferred

• Previous dental office experience
• Experience with medical scheduling or healthcare front desk operations
• Familiarity with dental practice management software, Eaglesoft
• Spanish-speaking ability

Skills & Attributes

• Strong attention to detail
• Ability to manage a busy schedule and prioritize tasks
• Dependable and punctual
• Comfortable working in a fast-paced environment
• Friendly, compassionate, and patient-focused

Benefits

• Competitive pay based on experience
• Paid time off and holidays
• Health insurance benefits
• Retirement plan options

Pay: $20.00 - $25.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person