Data Analyst – Quality & Customer Satisfaction

Greensboro, North CarolinaPosted 3 days ago

Role Overview

Altentechnologyusa is hiring a Data Analyst – Quality & Customer Satisfaction. This is a contract role in Greensboro, North Carolina. Part of Altentechnologyusa's Data Analysis hiring, posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Data Analysis roles is $86k-$110k (based on 17 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job description

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Summary

We are seeking an experienced Data Analyst with a strong passion for leveraging data to drive decisions that improve product quality and customer satisfaction. The ideal candidate is highly analytical, collaborative, and skilled at translating complex data into actionable insights. This individual will play a key role in identifying quality issues, supporting problem resolution, and enabling data-driven decision-making across engineering and product teams within a manufacturing environment.

Responsibilities

Analyze data using both fundamental and advanced statistical techniques to support quality improvement initiatives
Identify emerging product quality issues and contribute to early detection, forecasting, and predictive insights
Structure, model, and interpret data to support problem-solving and business decision-making
Work with multiple data sources, including warranty data, vehicle data, customer feedback, and manufacturing data
Partner with product quality leaders to provide insights and recommendations that improve product performance and uptime
Develop and implement analytical methodologies to enhance quality tracking and reporting
Collaborate with cross-functional teams including data analysts, data engineers, data architects, and data scientists
Support the implementation and deployment of advanced analytics solutions
Contribute to continuous improvement efforts by identifying opportunities to optimize data processes and tools
Communicate findings through clear data storytelling to ensure the voice of the customer is represented

Qualifications;

Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related field (Master’s preferred)Experience working in a technical or manufacturing-focused quality environment
Strong proficiency in Power BI for data visualization and reporting
Hands-on experience with tools such as SQL, Python, R, Azure Analytics, Jupyter Notebook, or Apache Spark
Knowledge of machine learning techniques, including classification, regression, clustering, and anomaly detection
Proven ability to solve complex problems using data-driven approaches
Strong understanding of data modeling, data structuring, and analytics methodologies
Experience working with large, complex datasets from multiple sources
Excellent written and verbal communication skills with the ability to present insights clearly
Ability to collaborate effectively with cross-functional teams
Self-driven with a proactive mindset and a strong desire to learn new technologies and techniques

Salary Range: 90,000 to 100,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

About Altentechnologyusa

Altentechnologyusa

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Frequently Asked Questions

How do I apply for the Data Analyst – Quality & Customer Satisfaction position at Altentechnologyusa?

Use the Apply button above to submit your application directly to Altentechnologyusa. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Data Analyst – Quality & Customer Satisfaction position at Altentechnologyusa located?

This position is based in Greensboro, North Carolina. Altentechnologyusa has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Data Analyst – Quality & Customer Satisfaction at Altentechnologyusa earn?

Altentechnologyusa has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Data Analyst – Quality & Customer Satisfaction role at Altentechnologyusa posted?

This role was posted on July 6, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.