Retail Coordinator, North America

OVERVIEW

The Retail Coordinator is a highly visible role that directly supports the VP of Stores - North America in driving strategic execution, operational clarity, and business alignment across the field organization. This role builds executive‑level recap decks, partners cross‑functionally, and serves as a critical proxy for the VP of Stores – North America. The ideal candidate brings structure, polish, and trusted partnership to a fast‑paced retail business.

RESPONSIBILITIES  

• Build polished, executive‑ready recap decks and business presentations.
• Serve as a proxy for the VP of Stores – North America in cross‑functional conversations, ensuring follow‑through, clarity, and alignment.
• Coordinate directly with Retail Operations, Finance, HR, Recruiting, Buying/Planning, and Allocations to support business needs and streamline communication.
• Plan and manage meetings for field leadership, including virtual sessions, in‑person meetings, and multi‑day field conferences.
• Track key action items and deadlines, ensuring accountability across functional teams and field leadership.
• Process expense reports for field leaders, ensuring compliance and accuracy.
• Book and manage complex travel itineraries for the VP of Stores – North America.
• Partner with internal stakeholders to support retail initiatives, store programs, and operational workflows.
• Maintain updated documentation, processes, and communication tools that support field consistency and productivity.
• Supports end-to-end coordination of internal and external meetings and events for the North America Retail organization, including logistics, guest experience, scheduling, and on-site support.
• Serves as a trusted partner to senior leadership, exercising impeccable discretion and maintaining strict confidentiality with access to highly sensitive, strategic, and personal information.
• Assist with ad‑hoc business tasks, strategic projects, and operational assignments as needed

QUALIFICATIONS

• 2–4 years of experience supporting retail leadership, field operations, or business management in a corporate or HQ environment.
• Exceptional organizational skills with the ability to manage multiple workflows in a fast‑paced setting.
• Strong deck‑building skills; highly proficient in PowerPoint with an eye for executive‑level storytelling.
• Excellent written and verbal communication, with a focus on professionalism, clarity, and polish.
• Experience coordinating complex meetings, conferences, or events.
• Proven ability to build relationships across all levels and influence cross‑functional partners.
• High attention to detail, accuracy, and follow‑through.
• Ability to handle sensitive and confidential information with discretion.
• Occasional travel to stores or field meetings as needed.
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds 

The base salary range for this position is $70,000-$75,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.