Director of Enterprise Architecture

Overview

We are looking for a Director of Software Architecture with deep, hands-on experience in solution and enterprise architecture, and a strong background in building and scaling eCommerce platforms. This role is for a seasoned technologist (10–15+ years) who loves designing systems that last — especially in high-scale, customer-facing, transaction-heavy environments.

You will partner closely with engineering, product, and business leaders to architect and deliver resilient, scalable eCommerce and platform systems from conception through production. This is a true end-to-end role — from defining architectural vision to ensuring high-quality implementation in real-world systems.

Responsibilities

• Own the architectural vision for eCommerce and core platforms, ensuring systems are scalable, secure, resilient, and built for long-term evolution.
• Lead solution and enterprise architecture across the eCommerce ecosystem, including storefronts, checkout, payments, order management, inventory, pricing, promotions, and integrations.
• Design end-to-end customer and operational flows, balancing performance, reliability, and business agility in high-volume transactional systems.
• Partner deeply with engineering teams, guiding hands-on implementation and architectural execution.
• Collaborate with product, merchandising, operations, and business leaders to translate eCommerce requirements into pragmatic technical solutions.
• Define and evolve architectural standards and patterns for eCommerce and platform systems, including APIs, integrations, and data flows.
• Guide technology decisions across cloud infrastructure, commerce platforms (custom or packaged), headless architectures, microservices, event-driven systems, and modern data stacks.
• Ensure architectural integrity of implementations, reviewing designs, critical code paths, and production readiness.
• Mentor senior engineers and architects, raising the bar for eCommerce system design and engineering excellence.
• Drive alignment across teams, reducing complexity and enabling faster, safer delivery
• What Success Looks Like: 
  • eCommerce platforms that are fast, reliable, and resilient, even under peak demand.
  • Systems that scale with growth and adapt to new channels and experiences.
  • Architecture that enables rapid iteration without sacrificing stability.
  • Engineering teams that feel empowered, aligned, and supported.

Qualifications

• 10–15+ years of experience in software engineering and architecture, with significant depth in solution and enterprise architecture.
• Deep eCommerce domain expertise, including experience designing and scaling systems for:
• High-traffic storefronts and headless commerce
• Checkout, payments, and fraud
• Order management, fulfillment, inventory, and returns
• Pricing, promotions, and personalization
• Proven experience with high-scale, high-availability, customer-facing systems.
• Strong grounding in software architecture fundamentals: system design, design patterns, scalability, reliability, security, and performance.
• Hands-on experience with modern architectures and technologies, including cloud-native platforms, microservices, event-driven systems, APIs, and modern data platforms.
• Ability to connect eCommerce business goals (conversion, latency, reliability, growth) to architectural and technical decisions.
• Experience working closely with engineering, product, and business teams to bring complex solutions to life.
• Clear communicator who can translate complex architecture into practical decisions.
• A builder’s mindset — someone who cares deeply about implementation quality, not just design artifacts.
• Passion for technology, learning, and craftsmanship.

The base salary range for this position is $240,000-$260,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.