Property Manager

Description

Are you a driven leader who thrives on creating exceptional living experiences in an upscale setting while leading high-performing teams and delivering strong financial results?

We’re seeking a dynamic, people-first Property Manager to lead operations at a senior residential community Chestnut Oaks in Fort Washington, MD. In this role, you’ll take full ownership of the community by elevating the resident experience, leading a talented team, and driving operational and financial success.

This is an opportunity to make a meaningful impact in a premium environment where attention to detail, service excellence, and leadership truly matter.

Key Responsibilities

Lead & Inspire Your Team

• Build, coach, and develop a high-performing on-site team, including an Assistant Property Manager and Maintenance staff.
• Set clear expectations, provide ongoing feedback, and foster a culture of accountability and growth.
• Hire, train, and retain top talent aligned with company values.

Drive Operational Excellence

• Oversee all aspects of property operations, including leasing, marketing, maintenance, and administration.
• Ensure policies, procedures, and service standards are consistently executed.
• Step in to support any function as needed to keep operations running smoothly.

Deliver An Elevated Resident Experience

• Create a refined, responsive, and hospitality-driven environment residents are proud to call home.
• Handle resident concerns with professionalism, discretion, and a solutions-first mindset.
• Ensure seamless, high-touch move-in and move-out experiences.

Own Financial Performance

• Partner with the Regional Manager and Property Accountant to develop and manage the annual budget.
• Monitor performance, identify variances, and implement strategic solutions.
• Maximize revenue through strong rent collection practices and new income opportunities.
• Oversee expenses, reporting, and payroll submissions.

Maintain & Enhance a Luxury Asset

• Ensure the community remains impeccably maintained, safe, and visually exceptional.
• Approve and oversee repairs, replacements, and capital improvements.
• Manage vendor relationships to ensure high-quality, timely service delivery.

Requirements

• Proven leadership experience with the ability to motivate and develop teams.
• Strong organizational and operational management skills.
• Financial acumen with experience managing budgets and expenses.
• Exceptional communication and interpersonal skills.
• A proactive, detail-oriented, and solutions-driven mindset.
• Professional presence aligned with a luxury brand environment.
• Proficient working on computers (Microsoft and Yardi).
• 3+ years of management experience supervising teams.

Work Environment & Requirements

• Active, on-site role requiring movement throughout the property (indoors and outdoors).
• Ability to sit, stand, walk, and occasionally lift up to 15 lbs.
• Must be available on-site during business hours with evenings/weekends as needed.
• This is an on-site position and cannot be performed remotely.

Ready to lead an upscale senior community and deliver an elevated living experience? Apply today and bring your expertise to Chestnut Oaks.