Senior Travel Business Specialist #764

<p><strong>Role:&nbsp;</strong>Senior Travel Business Specialist</p> <p><strong>Location:</strong> Washington, D.C.</p> <p><strong>Clearance required:&nbsp;</strong>Public Trust</p> <p></p> <p><strong>Roles and Responsibilities:</strong></p> <ul type="disc"> <li>Interpret and apply Federal Travel Regulations (FTR) and HHS travel policies to support compliant, efficient travel operations.</li> <li>Develop, draft, and maintain clear, comprehensive travel Standard Operating Procedures (SOPs), guidance documents, job aids, FAQs, and other reference materials.</li> <li>Prepare high-quality written and verbal communications to inform and educate ARPA-H stakeholders on travel policies, processes, and updates.</li> <li>Design, develop, and deliver presentations (e.g., PowerPoint) that clearly convey travel policies, workflows, metrics, and strategic updates to leadership and staff.</li> <li>Develop and maintain workflow charts and process maps to document and improve travel-related business processes.</li> <li>Support content development and maintenance for travel-related webpages and intranet sites, ensuring information is accurate, current, and user-friendly.</li> <li>Compile, analyze, and report travel-related data and metrics to support program oversight, decision-making, and process improvement.</li> <li>Contribute to the development and execution of travel team strategies, including change management, stakeholder engagement, training, and communications plans.</li> <li>Coordinate and support travel-related projects, leading specific workstreams as assigned, and ensuring timely, high-quality deliverables.</li> <li>Collaborate closely with the Travel Lead, other SETAs, and internal stakeholders to identify issues, propose solutions, and implement best practices.</li> </ul> <p><strong>Requirements:</strong></p> <ul type="disc"> <li>Minimum of 5 years of federal travel experience; direct HHS travel experience is strongly preferred.</li> <li>Expert knowledge of Federal Travel Regulations (FTR) and HHS travel policies, with demonstrated experience applying these in an operational setting.</li> <li>Demonstrated excellence in written and verbal communication, with the ability to translate complex policy and process information into clear, concise, user-friendly materials.</li> <li>Proven experience developing and delivering professional presentations, including PowerPoint slide decks, with strong attention to clarity, visual design, and audience needs.</li> <li>Experience creating workflow charts and process documentation using standard tools (e.g., Visio, PowerPoint, or comparable platforms).</li> <li>Demonstrated experience authoring SOPs, guidance documents, and similar policy/process artifacts.</li> <li>Experience preparing reports, including compiling and interpreting travel-related data.</li> <li>Demonstrated ability to manage and lead projects or workstreams in a fast-paced, dynamic environment, including planning, coordination, and stakeholder engagement.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to balance multiple priorities and deadlines while maintaining high-quality work products.</li> <li>Strong collaboration and customer service orientation, with the ability to work effectively across diverse teams and stakeholder groups.</li> </ul> <p><strong>Minimum degree:&nbsp;</strong>Bachelor’s degree</p> <p></p> <p>&nbsp;</p>