Senior Technical Product Manager (Patient Engagement Experimentation), Remote

As a Senior Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business with a focus on Medicare patients.  The SeniorTechnical Product Manager will own the test-and-learn infrastructure that determines what works across our outreach  modalities, improve our approach to rapid experimentation cycles, and then apply those insights to continuously optimize our growing  portfolio of agentic AI outreach. You will help push data-driven decision making through ownership of our end-to-end customer data, reporting, and measurement.

This will require close collaboration with Business analytics, Impact Analytics, and business partners on patient outreach success metrics, owning APIs both internal and 3rd party that provide insights into patient outreach usage and outcomes.  You will partner closely with product managers in our patient outreach channels to design the experimentation approach for patient acquisition and engagement, building evidence along the way. As part of this role, you will also be creating feedback loops for the human QA teams to ensure reliability of our experiments and scaled AI-outreach products. This role ensures that Aledade creates a high-quality product with the ability to scale.

You are a patient engagement optimization expert who combines deep A/B testing expertise across multi-channel outreach (SMS, phone, mail, email) with hands-on experience optimizing agentic AI solutions for voice and text-based patient communication. You will operate our test and learn  infrastructure—designing experiments, managing the prioritization process for high volumes of test requests, executing rigorous A/B tests, and partnering with analytics teams to translate insights into actionable optimizations. As our agentic AI solutions are deployed, this person will take the reins to systematically improve their performance through structured experimentation. The ideal candidate has scaled test programs in healthcare or consumer health settings, brings strong analytical fluency to interpret results and guide strategy, understands the nuances of patient engagement funnels, and can balance scientific rigor with operational velocity to drive measurable improvements in enrollment, activation, and retention.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our headquarters office in Bethesda, MD.