Job Description
Greetings,
Hope you are doing well, I am Satender from Akkodis Group. My client is hiring for below role let me know if you are available.
Role: Process Manager
Location: Richmond, VA/Mclean, VA(Hybrid 3 days onsite a week)
Pay: $45-$50\hr(The rate may be negotiable based on experience, education, geographic location, and other factors.)
Contract 12 months with Possible extension or conversion
As a Senior Risk Specialist within the Card Risk team, you will engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management. Each issue or event is a self-contained project; it requires analysis of the underlying breakdown, identification of the right solution and ongoing execution to facilitate closure. Since risk events and issues do not happen sequentially, at any given time you will be concurrently managing multiple open items. You will collaborate with smart and passionate leaders to improve Capital One’s risk profile while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card.
We are seeking dedicated, disciplined, risk professionals who excel in a team environment. This individual will have demonstrated that they can improve company processes, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. This individual must display strong partnership and influence to motivate others in delivering flawless execution of Issue and Event management.
General Responsibilities:
Guides business customer through Risk Event and/or Issue containment and remediation
Work with internal process owners, analysts, tech, and third parties
Works with the business to analyze and interpret Risk Event and/or Issue results to understand implications and determine appropriate corrective actions
Makes recommendations and provides guidance to the business
Relationship management - coordinates, influences and negotiates - ensures timelines are met and remediation projects move forward
Helps drive investigation of root cause and/or problem solving for remediation projects
Coordinates with various teams to ensure timelines are met and remediation projects move forward
Maintains all artifacts, evidence and entries into the system of record
Training and development of others, as necessary
Uses judgment to escalate situations to leadership in a timely manner
Additional Responsibilities Include:
Driving process improvements aligned with desired customer outcomes
Providing subject matter expertise on the Issue & Event processes when representing the department in projects and other meetings
Understanding and utilizing all Risk Management tools and systems available
Drafting and delivering presentations using well-reasoned information and cohesive data in a meaningful way
Working collaboratively with direct team and business partners, sharing tools, ideas and expertise
An Ideal Candidate Possesses:
Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams
Strong problem identification, resolution and analytical abilities
Experience in management of multiple projects concurrently in an autonomous environment
Subject matter expertise in designed Risk Methodologies and corporate risk practices
Basic Qualifications
High School Diploma, GED, military experience or equivalent certification
At least 2 years of Project Management or Process Management experience
At least 1 years of Operations, Financial Services Compliance or Risk Management experience
At least 1 year of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications
Bachelor’s Degree or Military experience
1 year Risk Event/Issue Manager experience
Certifications in any of the following: Business Process Management (BPM), Project Management Professional (PMP) or Six Sigma
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
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